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All45,886Opened974Not solved5,715Solved12,945Rejected26,252
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Unresolved Our verdict

Justified complaint

Black points: 222
Disputed amount: €500

SpinUp Casino - Player breached the T&Cs and his winnings were confiscated.

SpinUp Casino
Safety Index:Very low Submitted: 22 Dec 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 129
Disputed amount: €180

Casinoval Casino - Player is complaining about something.

Casinoval Casino
Safety Index:Low Submitted: 22 Dec 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: 1,950 ₴

HITLOTO Casino - Player has a problem with his withdrawal.

HITLOTO Casino
Safety Index:Very low Submitted: 21 Dec 2019
Unresolved Our verdict

Justified complaint

Black points: 300
Disputed amount: €150

Bahabet Casino - Player is unable to play games or withdraw his deposit.

Bahabet Casino
Safety Index:Low Submitted: 19 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 12
Disputed amount: $100

Hallmark Casino - Delayed payment.

Hallmark Casino
Safety Index:Below average Submitted: 18 Dec 2019
Unresolved Our verdict

Justified complaint

Black points: 5,605
Disputed amount: 19,000 $

K9Win Casino - Player’s winnings have been voided.

K9Win Casino
Safety Index:Below average Submitted: 13 Dec 2019
Unresolved Our verdict

Technical glitch

Black points: 99
Disputed amount: $500

PokerStars Casino - Player is complaining about a game.

PokerStars Casino
Safety Index:Above average Submitted: 13 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 66
Disputed amount: 4,900 ₴

HITLOTO Casino - Players is complaining that his account was blocked.

HITLOTO Casino
Safety Index:Very low Submitted: 12 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: 2,100 ₴

HITLOTO Casino - Player cannot withdraw his money.

HITLOTO Casino
Safety Index:Very low Submitted: 11 Dec 2019
Unresolved Our verdict

No reaction, good regulator

Black points: 60
Disputed amount: €100

32Red Casino IT - Player cannot request a withdrawal.

32Red Casino IT
Safety Index:Very high Submitted: 11 Dec 2019
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