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All45,884Opened977Not solved5,715Solved12,945Rejected26,247
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Unresolved Our verdict

Justified complaint

Black points: 119
Disputed amount: ??

GoldenPalace.be Casino - Player is complaining about deposit limit and self-exclusion not working properly.

GoldenPalace.be Casino
Safety Index:Above average Submitted: 09 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 79
Disputed amount: €500

Bonanza Game Casino - Player is experiencing difficulties withdrawing all his winnings.

Bonanza Game Casino
Safety Index:Low Submitted: 08 Dec 2019
Unresolved Our verdict

No reaction, good regulator

Black points: 63
Disputed amount: €100

MegaBet Casino - Player is having difficulties requesting a withdrawal.

MegaBet Casino
Safety Index:Low Submitted: 08 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 131
Disputed amount: A$3,000

Wager Beat Casino - Player and authorities are unable to get in touch with the casino.

Wager Beat Casino
Safety Index:Low Submitted: 07 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 145
Disputed amount: 15,100 ₴

HITLOTO Casino - Player’s complaining about a delay.

HITLOTO Casino
Safety Index:Very low Submitted: 04 Dec 2019
Unresolved Our verdict

Insufficient evidence from casino

Black points: 591
Disputed amount: $739

Letsbet24 Casino - Player’s account has been permanently closed after an unsuccessful account verification.

Letsbet24 Casino
Safety Index:Below average Submitted: 04 Dec 2019
Unresolved Our verdict

No reaction, good regulator

Black points: 23
Disputed amount: ??

Cash Cabin Casino - Player’s account has been closed.

Cash Cabin Casino
Safety Index:Above average Submitted: 04 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 56
Disputed amount: 3,900 ₴

HITLOTO Casino - Player’s withdrawal has been delayed for 2 months.

HITLOTO Casino
Safety Index:Very low Submitted: 02 Dec 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: 1,950 ₴

HITLOTO Casino - Player’s withdrawal has been delayed for a month.

HITLOTO Casino
Safety Index:Very low Submitted: 30 Nov 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 135
Disputed amount: 10,000 ₴

HITLOTO Casino - Player’s withdrawal is delayed.

HITLOTO Casino
Safety Index:Very low Submitted: 28 Nov 2019
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