HomeOnline casinosClub Lounge Casino Review

Club Lounge Casino Review

avatarMartin L.
Last updated 12/2024
Safety Index
3.3
User feedbackNot enough data
0 review
avatarMartin L.
Last updated 12/2024

Casino closed

Club Lounge Casino has been closed and no longer operates.

Doesn't accept players from Virginia
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Pros and cons

  • Good selection of games
  • Website supports many languages
  • Live dealer games are available
  • Maximum payout will be 10x last deposit if accumulated deposit amount does not exceed €/£/$200
  • Maximum bet allowed for playing with deposit funds is 29% of the current deposit balance
  • Live chat support is not available 24/7
  • Not all game providers are available for all countries
  • Limited choice of payment methods
  • Minimum withdrawal amount is 100€ (or the equivalent in any currency)
  • Operating without a license
  • Low monthly withdrawal limit

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11 Not Available: 4

Transaction limits

Withdrawal limits
€5,000
 per month
Win limits
Unknown

Language options

Website
Available in 5 languages
EnglishFrenchGermanItalianSpanish
Live chat
Available in 5 languages
EnglishFrenchGermanItalianSpanish
Customer support:
Available in 5 languages
EnglishFrenchGermanItalianSpanish

Club Lounge Casino Review

In this review, Club Lounge Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. With a Very low Safety Index of 3.3, Club Lounge Casino ranks poorly for fairness and safety. This is one of the lowest scores a casino can get. Continue reading our Club Lounge Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Club Lounge Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Club Lounge Casino, we thoroughly read and reviewed the Terms and Conditions of Club Lounge Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Based upon our estimates and collected information, we consider Club Lounge Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Club Lounge Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, Club Lounge Casino has scored a Safety Index of 3.3, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

Note: To the best of our knowledge, Club Lounge Casino is associated with 3 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Club Lounge Casino. They had a negative effect.

Club Lounge Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Club Lounge Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Club Lounge Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 1 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,552 black points in total, out of which 2,231 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Club Lounge Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, there are no user reviews available for Club Lounge Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Club Lounge Casino company information and licenses

Club Lounge Casino belongs to Prism Marketing Ltd. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

To the best of our knowledge, Club Lounge Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Club Lounge Casino accepts 4 payment options. This includes: Mastercard, VISA, American Express, Bank transfer.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 5,000 per month No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Club Lounge Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Club Lounge Casino, account problems, withdrawals, or other issues, it holds significant value for us. According to our tests and collected information, Club Lounge Casino has a fast and professional customer support.

Slots and casino games at Club Lounge Casino

You can play these types of games at Club Lounge Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

Titles supplied by 37 casino game providers are available. This includes NetEnt, Evolution Gaming, Betsoft Gaming, Playson, Evoplay, Ezugi, BGaming, Booming Games, Booongo (BNG), MrSlotty, Nucleus Gaming, FunTa Gaming, Boldplay, InBet Games, Fugaso, Lucky Streak, Felix Gaming, GamingSoft, Caleta Gaming, Mancala Gaming, Apollo Games, Fazi, LottoInstantWin (LiW), Gamzix, Kalamba Games, CT Interactive, Flatdog, CyberSlot, Betsolutions, Dragon Gaming, Funky Games, Bet2tech, Onlyplay, PG Soft (Pocket Games Soft), Cool Games, Orbital Gaming, Ka Gaming.

Bonuses and codes offered by Club Lounge Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 1 bonus from Club Lounge Casino:

  • 400% up to €1,500 and up to 150 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Prism Marketing Ltd.
  • Established 2019
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Club Lounge Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Unfair
Issues found: 8
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Bad
Total complaints: 6
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 0
  • Rejected 5
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates without a license
    • Low withdrawal limit: €5,000 / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Important
    Warning:Unfair maximum win rule based on the total amount of deposits
    This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
    Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
    Unfair terms and conditions
    • Use of the Martingale betting strategy may result in confiscated winnings
    • Playing restricted games while wagering bonuses may forfeit bonus balances
    • Common bonus hunting strategies may be seen as a serious T&C violation
    • Max win based on deposits
    • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    • Players must watch how much they bet even when playing without bonuses
    • Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
    • Low-risk play may lead to winnings being confiscated

    User reviews of Club Lounge Casino

    This is a place to share experience with Club Lounge Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

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