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All41,928Opened754Unresolved5,575Resolved13,269Rejected22,330
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Our verdict Failed self-exclusion

BABIBET Casino - Player’s request for self-exclusion has been ignored.

Unresolved Submitted: 27 Nov 2020
Black points: 178
Disputed amount: €1,500
Safety Index 2.1 Very low
Our verdict No reaction policy

Chilli777 Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 25 Nov 2020
Black points: 119
Disputed amount: €1,500
Safety Index 5.9 Below average
Our verdict No reaction

WinningRoom Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 25 Nov 2020
Black points: 18
Disputed amount: €20
Safety Index 6.5 Above average
Our verdict No reaction policy

WinBet Casino BG - Player has been experiencing technical difficulties.

Unresolved Submitted: 24 Nov 2020
Black points: 11
Disputed amount: €300
Safety Index 8.9 High
Our verdict Insufficient evidence from casino

Royal Rabbit Casino - Player’s account has been blocked.

Unresolved Submitted: 22 Nov 2020
Black points: 4,106
Disputed amount: €6,902
Safety Index 6.4 Below average
Our verdict No reaction policy

PureWin Casino - Player’s real money has been converted to bonus.

Unresolved Submitted: 21 Nov 2020
Black points: 7
Disputed amount: 4,000 INR
Safety Index 6.0 Below average
Our verdict No reaction policy

House Of Pokies Casino - Player is struggling to verify his account.

Unresolved Submitted: 20 Nov 2020
Black points: 229
Disputed amount: A$6,200
Safety Index 2.9 Very low
Our verdict No reaction policy

Hyperino Casino - Player’s struggling to verify his account.

Unresolved Submitted: 19 Nov 2020
Black points: 1,132
Disputed amount: €41,000
Safety Index 9.0 Very high
Our verdict No reaction policy

House Of Pokies Casino - Player’s struggling to withdraw her bonus winnings.

Unresolved Submitted: 19 Nov 2020
Black points: 171
Disputed amount: A$11,000
Safety Index 2.9 Very low
Our verdict No reaction policy

King Johnnie Casino - Player complains about unauthorized deposits.

Unresolved Submitted: 17 Nov 2020
Black points: 138
Disputed amount: A$3,000
Safety Index 7.2 Above average
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