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All39,583Opened962Unresolved5,145Resolved12,454Rejected21,022
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Our verdict Justified complaint

Nordicasino - Player is complaining about the maximum bet rule.

Unresolved Submitted: 24 Jan 2020
Black points: 879
Disputed amount: €2,000
Safety Index 1.9 Very low
Our verdict No reaction

Zeon Casino - Player cannot withdraw his money.

Unresolved Submitted: 23 Jan 2020
Disputed amount: $10
Safety Index 6.2 Below average
Our verdict No reaction policy

HITLOTO Casino - Player cannot withdraw his money.

Unresolved Submitted: 22 Jan 2020
Black points: 91
Disputed amount: 8,000 ₴
Safety Index 0.5 Very low
Our verdict No reaction

Nordicasino - Player’s winnings have been voided.

Unresolved Submitted: 19 Jan 2020
Black points: 149
Disputed amount: €1,600
Safety Index 1.9 Very low
Our verdict No reaction

Bonza Spins Casino - Player’s winnings have been voided.

Unresolved Submitted: 19 Jan 2020
Black points: 131
Disputed amount: A$5,800
Safety Index 2.8 Very low
Our verdict No reaction

GW Casino - Player was accused of breaching Bonus T&Cs.

Unresolved Submitted: 15 Jan 2020
Black points: 101
Disputed amount: A$4,000
Safety Index 4.0 Low
Our verdict No reaction

Ez7win Casino - Player is unable to withdraw his winnings.

Unresolved Submitted: 14 Jan 2020
Black points: 235
Disputed amount: 1,900 RM
Safety Index 4.3 Low
Our verdict No reaction

No Account Casino - Player lost money due to a technical glitch.

Unresolved Submitted: 13 Jan 2020
Black points: 73
Disputed amount: €1,200
Safety Index 9.8 Very high
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 13 Jan 2020
Black points: 178
Disputed amount: 5,500 ₴
Safety Index 0.5 Very low
Our verdict No reaction

Kaulana Casino - Player complains about technical issues.

Unresolved Submitted: 08 Jan 2020
Black points: 119
Disputed amount: A$700
Safety Index 3.3 Very low
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