HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,035Opened943Not solved5,746Solved12,988Rejected26,358
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 633
Disputed amount: €2,400

CasinoMarriott - Player’s withdrawal has been delayed.

CasinoMarriott
Safety Index:Very low Submitted: 10 Feb 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 245
Disputed amount: €2,300

Dafabet Casino - Player’s struggling to verify their account.

Dafabet Casino
Safety Index:Above average Submitted: 10 Feb 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 2,574
Disputed amount: €8,600

WinMonaco Casino - Player’s account has been disabled.

WinMonaco Casino
Safety Index:Very low Submitted: 09 Feb 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 160
Disputed amount: €702.29

One Casino - Player has been accused of opening multiple accounts.

One Casino
Safety Index:High Submitted: 09 Feb 2021
Unresolved Our verdict

Regulator: Player was right

Black points: 436
Disputed amount: €600

TodoSlots Casino - Player’s criticizing Responsible Gaming practices.

TodoSlots Casino
Safety Index:High Submitted: 08 Feb 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 75
Disputed amount: £1,010

Ocean Breeze Casino - Player’s withdrawal has been delayed.

Ocean Breeze Casino
Safety Index:Very low Submitted: 08 Feb 2021
Unresolved Our verdict

Justified complaint

Black points: 726
Disputed amount: €600

Kim Vegas Casino - Player’s struggling to complete the account verification.

Kim Vegas Casino
Safety Index:Below average Submitted: 08 Feb 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 173
Disputed amount: 2,400 RM

Trust77 Casino - Player’s winnings have been voided.

Trust77 Casino
Safety Index:Low Submitted: 08 Feb 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 601
Disputed amount: $1,203

CryptoBet Casino - Player’s account has been banned.

CryptoBet Casino
Safety Index:Low Submitted: 06 Feb 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 216
Disputed amount: €250

Crypto Fair Play Casino - Player’s deposit has never been credited to his casino account.

Crypto Fair Play Casino
Safety Index:Below average Submitted: 06 Feb 2021
Show more complaints (+10)
Showing 5,091 - 5,100 of 5,746 complaints
1...509 510 511...575
Go to pageof 575 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news