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All41,173Opened805Unresolved5,427Resolved13,006Rejected21,935
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Our verdict No reaction policy

Royal Planet Casino - Player’s balance has disappeared.

Unresolved Submitted: 19 Jan 2021
Black points: 30
Disputed amount: €1,500
Safety Index 5.2 Below average
Our verdict No reaction

Jokerino Casino - Player is struggling to withdraw his winnings due to unfinished KYC process.

Unresolved Submitted: 19 Jan 2021
Black points: 462
Disputed amount: €1,995
Safety Index 2.1 Very low
Our verdict No reaction policy

Spin Million Casino - Player has problems with identity verification.

Unresolved Submitted: 17 Jan 2021
Black points: 280
Disputed amount: €5,000
Safety Index 2.8 Very low
Our verdict No reaction policy

Royal Slots Casino - Player’s struggling to withdraw his winnings due to ongoing verification.

Unresolved Submitted: 16 Jan 2021
Black points: 263
Disputed amount: £2,150
Safety Index 7.7 Above average
Our verdict No reaction

Vegas Baby Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Jan 2021
Black points: 801
Disputed amount: £3,000
Safety Index 5.2 Below average
Our verdict No reaction

Play24Bet Casino - Player’s withdrawal has been delayed for six months.

Unresolved Submitted: 15 Jan 2021
Black points: 2,771
Disputed amount: €9,595.25
Safety Index 2.4 Very low
Our verdict Insufficient evidence from casino

Galaxy.bet Casino - Player has been accused of fraud.

Unresolved Submitted: 15 Jan 2021
Black points: 2,545
Disputed amount: Ξ5.18
Safety Index 5.4 Below average
Our verdict Insufficient evidence from casino

ZevCasino - Player has been accused of having multiple accounts.

Unresolved Submitted: 14 Jan 2021
Black points: 1,247
Disputed amount: $1,247
Safety Index 3.3 Very low
Our verdict No reaction policy

Royal Planet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 12 Jan 2021
Black points: 99
Disputed amount: $10,000
Safety Index 5.2 Below average
Our verdict No reaction policy

PokieSpins Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 11 Jan 2021
Black points: 51
Disputed amount: NZ$2,000
Safety Index 2.9 Very low
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