This review examines Ardente Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Ardente Casino has a Below average Safety Index of 6.3, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Keep reading our Ardente Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Ardente Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Ardente Casino review, we extensively examined and analyzed the Terms and Conditions of Ardente Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Considering our estimates and the factual data we have collected, Ardente Casino appears to be a one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Ardente Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Ardente Casino having a Safety Index of 6.3, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Ardente Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Ardente Casino.
Terms and Conditions of Ardente Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Ardente Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Ardente Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 217 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Ardente Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 13 player reviews of Ardente Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Ardente Casino is owned by UniqueGame N. V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Ardente Casino has not been granted any official gambling license.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 3,500 per week
EUR 15,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Ardente Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
German
Italian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Ardente Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Ardente Casino as average.
Ardente Casino slots and casino games
Players can enjoy these types of casino games at Ardente Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 38 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Playson, Amatic, Evoplay, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Relax Gaming, MegaJack, Greentube, TVBet, Kajot, Altente, Absolute Live Gaming (alg), Apollo Games, Konami, Spribe, 3 Oaks Gaming, CQ9 Gaming, Galaxsys, WMG, EGT Digital, Aristocrat, Bet2tech, PGsoft (Pocket Games Soft).
Ardente Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Ardente Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Ardente Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Ardente Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(13)
User reviews of Ardente Casino
This is a place to share experience with Ardente Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
A month has passed since the documents were sent, i.e. selfie with front and back scanned identity card, photo of the card with which I made the payment to the gaming account, verified email, but despite this they refuse to credit me with 200 euros paid into the account plus 22 euro of winnings, saying that they also need the residence certificate, which is not true since on other sites this is not needed but simply the identity card is enough. Initially they pretended not to have received any documents, and when I wrote in Chat and sent everything again, at that point they also started asking me for other documents to send. They also sent me a link to download the residency certificate but this link doesn't work. Among other things, they say that you need to send the bank statement so as to verify the residence, when the residence is already written on the identity card. So all they do is make up things to avoid paying. They only know how to cheat.
Passato un mese dall invio dei documenti ovvero selfie con carta d'identità fronte e retro scannerizzato, foto della carta con il quale ho effettuato il versamento sul conto gioco, email verificata, ma nonostante ciò si rifiutano di accreditarmi 200 euro versati sul conto più 22 euro di vincita, dicendo di aver bisogno anche del certificato di residenza, cosa non vera poiché su altri siti questo non serve ma basta semplicemente la carta d'identità. Inizialmente hanno fatto finta di non aver ricevuto nessun documento, e quando ho scritto in Chat inviando nuovamente il tutto a quel punto hanno iniziato a chiedermi anche altri documenti da dover inviare. Mi hanno inoltre inviato un link dove scaricare il certificato di residenza ma questo link non funziona. Tra l'altro dicono che bisogna mandare l'estratto conto bancario così da verificare la residenza, quando la residenza e giá scritta sulla carta d'identità. Quindi non fanno altro che inventare cose per evitare di pagare. Sanno solo truffare.
67979223
Unregistered user
• 2 years ago
Don't play you will never get paid I haven't paid 500 euros a year they asked for so many documents that it was impossible to have them they made me take so many photos that were never good for them practically the top-ups I made were good on the levy they wanted the documents another card that I haven't used in years practically no year paid for it they are just scammers
Non giocate non verrete mai pagati a me non anno pagato 500 euro anno chiesto tanti documenti che era impossibile averli mi anno fatto fare tante di quelle foto che per loro non andavano mai bene praticamente i le ricariche che facevo andavano bene sul prelievo volevano i documenti di un'altra carta che non uso da anni praticamente non anno pagato per questo sono solo truffatori
chat operators are: rude, disrespectful, arrogant ... I do not recommend this casino ... you never win ... the promotions are a hoax ... who wins the jackpots? hmm... a mess
operatori della chat sono:maleducati,irrispettoso,arroganti...sconsiglio questo casino...non si vince mai...le promozioni sono una bufala...i jackpot chi li vince? mah...un imboglio
Sassa1977
Unregistered user
• 2 years ago
Thieves don't play spent more than 5000 euros won nothing all scam
Ladri non giocate spesi più di 5000 euro vinto nulla tutta truffa
Scam in progress they decide who to win multipremmi that disappear suddenly but never seen a review of who has won.
Truffa in atto decidono loro chi far vincere moltepremmi che spariscono al improvviso ma mai visto una recensione di chi ha vinto .pessima esperienza ti rispondono sempre con le stese parole non sanno altro che dire !ladri non giocate pessimo casino
I agree on everything you wrote a scam
Sono d'accordo su tutto quello che hai scritto una truffa
I registered there because an ami of mine recommended it to me. It has a simple design, I didn't like it very much at first ... but the bonuses are pretty good, every day there is a new promotion with free spins ... tournaments .. lottery, so in the end you always end up having fun and winning
Ho fatto registrato lì perché un mio ami me lo aveva consigliato. Ha un design semplice, all'inizio non mi piaceva molto… ma i bonus sono abbastanza buoni, ogni giorno c'è una nuova promozione con giri gratis… tornei.. lotteria, quindi alla fine finisci sempre per divertirti e vincente
They have a lot of slots, but hardly any other type of games. I think there is roulette and that's it. It would be great if they added more games. The others are fine. I like that the support responds quickly and that you can play from your mobile, it is very convenient
Hanno un sacco di slot, ma quasi nessun altro tipo di gioco. Penso che ci sia la roulette e basta. Sarebbe bello se aggiungessero altri giochi. Gli altri stanno bene. Mi piace che il supporto risponda rapidamente e che tu possa giocare dal tuo cellulare, è molto comodo
The design of this site could be better, I don't really like the colors, everything looks too weird… .. What I like most is the variety of Netent slots. Also, I have not had any serious problems at this casino unlike some other casinos I have played at
Il design di questo sito potrebbe essere migliore, non mi piacciono molto i colori, tutto sembra troppo strano….. Quello che mi piace di più è la varietà di slot Netent. Inoltre, non ho avuto problemi seri in questo casinò a differenza di altri casinò in cui ho giocato
Great deals for those of us who just signed up for Top Known Games
Ottime offerte per quelli di noi che si sono appena registratiGiochi top conosciuti
I generally like this casino, they have many different games and make you withdraw fast. But sometimes I find codes on facebook or instagram for free spins and I don't know how to use them and on the site I have not found where to paste them ...
In genere mi piace questo casinò, hanno molti giochi diversi e ti fanno il prelievo velocemente. Ma a volte trovo codici su facebook o instagram per giri gratis e non so come usarli e sul sito non ho trovato dove incollarli…
Wide variety of slots
Ampia varietà di slot
I don't understand how to use promotional codes ...
Non capisco come utilizzare i codici promozionali…
I have won in this casino 2 times, but every time I have to wait for the withdrawal on the card for more than 24 hours ... I also have to send personal data for confirmation
Ho vinto in questo casinò 2 volte, ma ogni volta devo aspettare il prelievo sulla carta per più di 24 ore ... devo anche inviare i dati personali per la conferma
I have won at this casino 2 times!
Ho vinto in questo casinò 2 volte!
but every time I have to wait for the withdrawal on the card for more than 24 hours ... I also have to send personal data for confirmation
ma ogni volta devo aspettare il prelievo sulla carta per più di 24 ore ... devo anche inviare i dati personali per la conferma
Alex1969
Unregistered user
• 2 years ago
Go through the registration procedure All the gambling sites start to pay but nobody bothers to see the vericity of the documents etc ... But since they have to pay they start the requests for documents ibam carte etcetera I think to contact a lawyer if there is others can follow me
Esegui la procedura di registrazione Tutti i siti di gioco inizi a versare ma nessuno si preoccupa di vedere la vericidita dei documenti ecc... Ma dal momento che devono pagare iniziano le richieste di documenti ibam carte eccetera penso di rivolgermi ad un legale se c'è altri mi possono seguire
Tinom
Unregistered user
• 2 years ago
On some slots the winning percentage is below the average does not pay even 5% on the purchase of the bonuses see gates olimpus and from scandal
Su certe slot la percentuale di vincita e sotto la media non paga nemmeno il5% su l'acquisto dei bonus vedi gates olimpus e da scandalo
In other slots you play games
In altre slot giochicchi
Little fun
Poco divertente
Against other platforms the same games pay much more
Contro ad altre piattaforme i stesi giochi pagano molto di piu
The bonuses bought and how to give money to the casino
I bonus comprati e come regalare i soldi al casino
I recommend you to deprive other platforms
Vi consigljo di privare altre piattaforme
It is much more fun and faster payouts
W molto piu divertente e piu veloci nei pagamenti
Shame on some good slots
Peccato a delle buone slot
But avoid
Ma evitate
Jack.first
Unregistered user
• 3 years ago
Why didn't the casino burning on the first win ask me to provide the bank's Swift and then following other winnings they wanted it?
Perché il casinò ardente sulla prima vincita non mi ha chiesto di fornire lo Swift della banca e poi in seguito ad altre vincite lo ha voluto?
Safety Index explained
Safety Index of Ardente Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ardente Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
