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All41,178Opened790Unresolved5,427Resolved13,011Rejected21,950
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Our verdict No reaction

Mr. James Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Apr 2021
Black points: 1,756
Disputed amount: €5,000
Safety Index 3.1 Very low
Our verdict Against fair gambling

WestCasino - Player’s request for a permanent self-exclusion has been overlooked.

Unresolved Submitted: 24 Apr 2021
Disputed amount: €1,000
Safety Index 8.0 High
Our verdict No reaction policy

Chilli777 Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 20 Apr 2021
Black points: 136
Disputed amount: €1,005
Safety Index 5.9 Below average
Our verdict No reaction policy

Bet2U Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 20 Apr 2021
Black points: 81
Disputed amount: €2,341.5
Safety Index 1.6 Very low
Our verdict Against fair gambling

Pokies2Go Casino - Player’s winnings have been voided.

Unresolved Submitted: 20 Apr 2021
Black points: 406
Disputed amount: €3,386.2
Safety Index 6.0 Below average
Our verdict Justified complaint

24K Casino - Player’s criticizing false advertisement of bonus.

Unresolved Submitted: 19 Apr 2021
Black points: 5,163
Disputed amount: €16,000
Safety Index 2.8 Very low
Our verdict Unreasonable excuse

Parimatch Casino BR - Player’s winnings have been confiscated.

Unresolved Submitted: 16 Apr 2021
Black points: 4,884
Disputed amount: $4,070
Safety Index 5.7 Below average
Our verdict No reaction

The Red Lion Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 15 Apr 2021
Black points: 611
Disputed amount: £3,599
Safety Index 1.6 Very low
Our verdict Insufficient evidence from casino

Zodiacbet Casino - Player has experienced a technical glitch.

Unresolved Submitted: 14 Apr 2021
Black points: 287
Disputed amount: €2,400
Safety Index 0.8 Very low
Our verdict No reaction policy

Lucky Bar Casino - Player’s struggling to withdraw his bonus winnings.

Unresolved Submitted: 13 Apr 2021
Black points: 108
Disputed amount: €3,506.67
Safety Index 3.9 Low
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