HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,306Opened945Unresolved5,111Resolved12,367Rejected20,883
Active filters: Casino:
Clear all filters
Sort
Our verdict Justified complaint

Kim Vegas Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 08 Feb 2021
Black points: 726
Disputed amount: €600
Safety Index 6.5 Above average
Our verdict No reaction

Trust77 Casino - Player’s winnings have been voided.

Unresolved Submitted: 08 Feb 2021
Black points: 173
Disputed amount: 2,400 RM
Safety Index 4.8 Low
Our verdict Insufficient evidence from casino

CryptoBet Casino - Player’s account has been banned.

Unresolved Submitted: 06 Feb 2021
Black points: 601
Disputed amount: $1,203
Safety Index 4.9 Low
Our verdict No reaction

Crypto Fair Play Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 06 Feb 2021
Black points: 216
Disputed amount: €250
Safety Index 5.6 Below average
Our verdict No reaction policy

WinBet Casino BG - Player’s struggling to complete the account verification.

Unresolved Submitted: 05 Feb 2021
Black points: 99
Disputed amount: 4,377 лв
Safety Index 8.7 High
Our verdict No reaction policy

Golden Pokies Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 04 Feb 2021
Black points: 40
Disputed amount: A$1,350
Safety Index 3.0 Very low
Our verdict No reaction

BetXLarge Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 02 Feb 2021
Black points: 966
Disputed amount: €2,943.25
Safety Index 4.6 Low
Our verdict No reaction

Mosbets Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 30 Jan 2021
Black points: 100
Disputed amount: 2,243 ₴
Safety Index 6.4 Below average
Our verdict No reaction policy

Golden Pokies Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 29 Jan 2021
Black points: 203
Disputed amount: A$5,000
Safety Index 3.0 Very low
Our verdict No reaction policy

Jokerino Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 29 Jan 2021
Black points: 114
Disputed amount: €1,000
Safety Index 2.1 Very low
Show more complaints (+10)
Showing 4,761 - 4,770 of 5,111 complaints
1...476 477 478...512
Go to pageof 512 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.