HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,719Opened730Unresolved5,546Resolved13,207Rejected22,236
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

PlayKaro Casino - Player's account is closed and winnings are confiscated.

Unresolved Submitted: 28 Apr 2026
Black points: 118
Disputed amount: 12,000 INR
Safety Index 8.0 High
Our verdict Failed self-exclusion

MoonWin Casino - Player's account closure request is delayed.

Unresolved Submitted: 28 Apr 2026
Black points: 351
Disputed amount: €600
Safety Index 2.0 Very low
Our verdict No reaction

BlackPokies Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 28 Apr 2026
Black points: 815
Disputed amount: A$2,805
Safety Index 1.4 Very low
Our verdict No reaction policy

Pigmo Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 28 Apr 2026
Black points: 640
Disputed amount: €4,515
Safety Index 5.1 Below average
Our verdict No reaction policy

Goldbet Casino - Player's account has been closed for alleged duplicates.

Unresolved Submitted: 28 Apr 2026
Black points: 20
Disputed amount: 15,000 Ft
Safety Index 4.2 Low
Our verdict Insufficient evidence from casino

24slots Casino - Player's account has been closed and funds confiscated.

Unresolved Submitted: 28 Apr 2026
Black points: 1,900
Disputed amount: $1,900
Safety Index 2.4 Very low
Our verdict No reaction policy

GojiCasino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 28 Apr 2026
Black points: 20
Disputed amount: ¥3,195
Safety Index 4.0 Low
Our verdict No reaction policy

CashBox Casino - Player's withdrawal is delayed.

Unresolved Submitted: 27 Apr 2026
Black points: 500
Disputed amount: £2,750
Safety Index 0.0 Very low
Our verdict No reaction

SpinShark Casino - Player's account closure request is ignored.

Unresolved Submitted: 27 Apr 2026
Black points: 481
Disputed amount: £700
Safety Index 3.1 Very low
Our verdict No reaction

Zangabet Casino - Player's winnings are withheld due to wagering requirements.

Unresolved Submitted: 27 Apr 2026
Black points: 308
Disputed amount: £1,000
Safety Index 3.5 Low
Show more complaints (+10)
Showing 451 - 460 of 5,546 complaints
1...45 46 47...555
Go to pageof 555 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!