HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44826Opened940Not solved5603Solved12651Rejected25632
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 176
Disputed amount: $2,256

EuroBets Casino - Player’s winnings have been delayed.

EuroBets Casino
Safety Index:Low Submitted: 08 Jul 2024
Unresolved Our verdict

No reaction, good regulator

Black points: 117
Disputed amount: €653

4Stars Games Casino - Player’s withdrawal delayed after investigation initiated.

4Stars Games Casino
Safety Index:Above average Submitted: 08 Jul 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 50
Disputed amount: R2,500

Spin247 Casino - Player’s withdrawal has been delayed and account is under review.

Spin247 Casino
Safety Index:Above average Submitted: 08 Jul 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: $100

Slot Heist Casino - Player’s withdrawal has been canceled over duplicate account accusations.

Slot Heist Casino
Safety Index:Low Submitted: 07 Jul 2024
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 88
Disputed amount: 1,250 R$

CitoBet Casino - Player’s account has been blocked after a withdrawal request.

CitoBet Casino
Safety Index:Below average Submitted: 07 Jul 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 192
Disputed amount: £1,995

Mr Sloty Casino - Player's withdrawal is delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 07 Jul 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: 5,065 INR

24betting Casino - Player’s winnings haven’t been received yet.

24betting Casino
Safety Index:Below average Submitted: 07 Jul 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 54
Disputed amount: £120

JinxCasino - Player’s Bitcoin deposit is missing.

JinxCasino
Safety Index:Very low Submitted: 07 Jul 2024
Unresolved Our verdict

Delayed payment, status unknown

Black points: 100
Disputed amount: €550

Betsolino Casino - Withdrawal of player's winnings has been delayed.

Betsolino Casino
Safety Index:Very low Submitted: 07 Jul 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 866
Disputed amount: £1,717

Parasino Casino - Player’s withdrawal has been delayed.

Parasino Casino
Safety Index:Very low Submitted: 06 Jul 2024
Show more complaints (+10)
Showing 451 - 460 of 5,603 complaints
1...45 46 47...561
Go to pageof 561 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news