HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,354Opened762Unresolved5,463Resolved13,078Rejected22,051
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Simsinos Casino - Player has been accused of playing a restricted game.

Unresolved Submitted: 31 Aug 2022
Black points: 7
Disputed amount: €99
Safety Index 4.5 Low
Our verdict Uncertain case

24K Casino - Player’s account has been blocked.

Unresolved Submitted: 31 Aug 2022
Black points: 50
Disputed amount: €100
Safety Index 2.8 Very low
Our verdict No reaction policy

bet365 Casino - Player’s criticizing Responsible Gaming practices.

Unresolved Submitted: 31 Aug 2022
Black points: 135
Disputed amount: £2,000
Safety Index 9.8 Very high
Our verdict No reaction policy

WinnerCasino - The player's withdrawal is delayed.

Unresolved Submitted: 31 Aug 2022
Black points: 114
Disputed amount: £800
Safety Index 2.0 Very low
Our verdict No reaction

BtcBahis Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 31 Aug 2022
Black points: 3,040
Disputed amount: TL 500,000
Safety Index 2.8 Very low
Our verdict No reaction

SuperSlots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 30 Aug 2022
Black points: 100
Disputed amount: 6,000 руб
Safety Index 8.2 High
Our verdict Insufficient evidence from casino

Vbet Casino UA - The player's account got blocked.

Unresolved Submitted: 30 Aug 2022
Black points: 150
Disputed amount: 7,000 ₴
Safety Index 6.3 Below average
Our verdict No reaction policy

Beem Casino - The player's withdrawal is delayed.

Unresolved Submitted: 29 Aug 2022
Black points: 513
Disputed amount: €8,000
Safety Index 2.4 Very low
Our verdict Insufficient evidence from casino

Lucky Draw Casino - The player's struggles to withdraw his balance.

Unresolved Submitted: 29 Aug 2022
Black points: 250
Disputed amount: €500
Safety Index 5.4 Below average
Our verdict No reaction policy

Spin Palace Casino - The player's account got blocked.

Unresolved Submitted: 27 Aug 2022
Black points: 189
Disputed amount: 19,000 R$
Safety Index 8.4 High
Show more complaints (+10)
Showing 4,241 - 4,250 of 5,463 complaints
1...424 425 426...547
Go to pageof 547 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!