HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,876Opened726Unresolved5,576Resolved13,254Rejected22,320
Active filters: Casino:
Clear all filters
Sort
Our verdict Against fair gambling

Letsbet24 Casino - Player’s account will be closed due to country restriction.

Unresolved Submitted: 13 May 2020
Black points: 378
Disputed amount: €350
Safety Index 5.0 Below average
Our verdict No reaction

1ACasino - Player’s withdrawal has been delayed.

Unresolved Submitted: 13 May 2020
Black points: 325
Disputed amount: €500
Safety Index 2.5 Very low
Our verdict Against fair gambling

Spicy Spins Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 09 May 2020
Black points: 304
Disputed amount: €704.01
Safety Index 3.7 Low
Our verdict No reaction policy

Bitcoincasino.us - Player’s winnings from a bonus were not granted.

Unresolved Submitted: 03 May 2020
Black points: 55
Disputed amount: €4,000
Safety Index 5.4 Below average
Our verdict No reaction

COIN365Bet Casino - Player’s requiring refund due to not given bonus and restricted games.

Unresolved Submitted: 03 May 2020
Black points: 60
Disputed amount: $50
Safety Index 6.2 Below average
Our verdict No reaction

NeptunBet Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 03 May 2020
Black points: 100
Disputed amount: KSh1,600
Safety Index 6.3 Below average
Our verdict No reaction

Ramses Gold Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 30 Apr 2020
Black points: 1,066
Disputed amount: €2,700
Safety Index 5.6 Below average
Our verdict No reaction

YourBet Casino - Player has been waiting for his remaining balance for six months.

Unresolved Submitted: 29 Apr 2020
Black points: 349
Disputed amount: 3,200 R$
Safety Index 6.2 Below average
Our verdict No reaction

Scores Casino UK - Player’s enquiring about casino being part of 888 group.

Unresolved Submitted: 29 Apr 2020
Black points: 528
Disputed amount: £1,800
Safety Index 6.6 Above average
Our verdict No reaction

AmigoBingo Casino - Player’s struggling to receive her winnings.

Unresolved Submitted: 27 Apr 2020
Black points: 101
Disputed amount: $2,769
Safety Index 0.9 Very low
Show more complaints (+10)
Showing 5,461 - 5,470 of 5,576 complaints
1...546 547 548...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!