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All42,491Opened845Unresolved5,659Resolved13,410Rejected22,577
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Our verdict Justified complaint

Winnermillion Casino - Player has been accused of playing restricted games and winnings confiscated.

Unresolved Submitted: 13 Aug 2020
Black points: 300
Disputed amount: €300
Safety Index 0.3 Very low
Our verdict Failed self-exclusion

ZevCasino - Player’s request for a permanent account closure has been overlooked.

Unresolved Submitted: 11 Aug 2020
Black points: 2,484
Disputed amount: A$6,970
Safety Index 3.3 Very low
Our verdict Failed self-exclusion

SELECT.bet Casino - Player’s attempts to close his account have been overlooked.

Unresolved Submitted: 11 Aug 2020
Black points: 85
Disputed amount: €728
Safety Index 1.2 Very low
Our verdict Uncertain case

Snabbis Casino - Player’s account has been blocked.

Unresolved Submitted: 10 Aug 2020
Black points: 1,552
Disputed amount: €15,896
Safety Index 6.3 Below average
Our verdict No reaction policy

All Spins Win Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 08 Aug 2020
Black points: 200
Disputed amount: A$14,000
Safety Index 3.0 Very low
Our verdict No reaction

Tipico Casino DE - Player has requested the transaction history.

Unresolved Submitted: 07 Aug 2020
Black points: 11
Disputed amount: ??
Safety Index 9.8 Very high
Our verdict No reaction

Jungle Reels Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 06 Aug 2020
Black points: 11
Disputed amount: £211
Safety Index 6.4 Below average
Our verdict Insufficient evidence from casino

Slot10 Casino - Player is struggling to withdraw his winnings.

Unresolved Submitted: 04 Aug 2020
Black points: 1,089
Disputed amount: €4,600
Safety Index 3.1 Very low
Our verdict No reaction policy

House Of Pokies Casino - Player’s winnings have been voided.

Unresolved Submitted: 01 Aug 2020
Black points: 45
Disputed amount: A$1,700
Safety Index 2.9 Very low
Our verdict Against fair gambling

Enzo Casino - Player’s winnings have been reduced to x10 of the last deposit.

Unresolved Submitted: 31 Jul 2020
Black points: 2,261
Disputed amount: €3,200
Safety Index 4.5 Low
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