HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,399Opened848Unresolved5,828Resolved13,770Rejected22,953
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Fabspins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 10 Mar 2023
Black points: 85
Disputed amount: A$450
Safety Index 2.1 Very low
Our verdict No reaction policy

Vegadream Casino - Player lost access to her account.

Unresolved Submitted: 09 Mar 2023
Black points: 40
Disputed amount: €400
Safety Index 6.8 Above average
Our verdict No reaction

888 Casino PT - Player's withdrawal from the casino is delayed.

Unresolved Submitted: 08 Mar 2023
Black points: 36
Disputed amount: €29
Safety Index 8.3 High
Our verdict No reaction policy

Royal Planet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 07 Mar 2023
Black points: 16
Disputed amount: $75
Safety Index 5.2 Below average
Our verdict No reaction

Pocket Play Casino - Player is struggling to cash out from the casino.

Unresolved Submitted: 07 Mar 2023
Black points: 322
Disputed amount: €500
Safety Index 7.3 Above average
Our verdict No reaction

MegaFaraon Casino - Player's account has been blocked.

Unresolved Submitted: 06 Mar 2023
Black points: 240
Disputed amount: $70,000 ARS
Safety Index 4.1 Low
Our verdict Delayed payment, status unknown

Spinpirate Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 06 Mar 2023
Black points: 509
Disputed amount: €6,000
Safety Index 2.1 Very low
Our verdict No reaction policy

Vegadream Casino - Player has been accused of playing a restricted game.

Unresolved Submitted: 06 Mar 2023
Black points: 63
Disputed amount: €2,000
Safety Index 6.8 Above average
Our verdict No reaction

Koi Spins Casino - Player doesn't wish to be contacted by the casino.

Unresolved Submitted: 04 Mar 2023
Black points: 40
Disputed amount: ??
Safety Index 4.9 Low
Our verdict Uncertain case

777Bay Casino - Player is criticizing false advertisement of bonus.

Unresolved Submitted: 04 Mar 2023
Black points: 25
Disputed amount: 0.95 mBTC
Safety Index 6.0 Below average
Show more complaints (+10)
Showing 4,231 - 4,240 of 5,828 complaints
1...423 424 425...583
Go to pageof 583 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.