The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All35,063Opened761Unresolved4,595Resolved10,937Rejected18,770
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 28 Dec 2021
Black points: 112
Disputed amount: €2,200
Safety Index:Very low
Our verdict Delayed payment, status unknown

Wild Pharao Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 27 Dec 2021
Black points: 171
Disputed amount: C$2,750
Safety Index:Very low
Our verdict Justified complaint

NetBet Casino AT - Player's account has been blocked.

Unresolved Submitted: 27 Dec 2021
Black points: 5,074
Disputed amount: €5,600
Safety Index:Below average
Our verdict No reaction

Spinnalot Casino - Player's account has been blocked.

Unresolved Submitted: 26 Dec 2021
Black points: 94
Disputed amount: €350
Safety Index:Below average
Our verdict Unreasonable excuse

Jupi Casino - Player's withdrawal requests are being canceled.

Unresolved Submitted: 25 Dec 2021
Black points: 5,131
Disputed amount: €3,777.02
Safety Index:Very low
Our verdict No reaction policy

MrQ Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 24 Dec 2021
Black points: 64
Disputed amount: £600
Safety Index:Above average
Our verdict Against fair gambling

Nordicasino - Player's winnings have been confiscated.

Unresolved Submitted: 24 Dec 2021
Black points: 1,495
Disputed amount: €1,650
Safety Index:Very low
Our verdict Failed self-exclusion

Thrillsy Casino - Player's self exclusion failed.

Unresolved Submitted: 23 Dec 2021
Black points: 577
Disputed amount: €1,700
Safety Index:Low
Our verdict No reaction

Ardente Casino - The player's self-exclusion failed.

Unresolved Submitted: 23 Dec 2021
Black points: 163
Disputed amount: €370
Safety Index:Below average
Our verdict Justified complaint

Mr Spin Casino - Player’s struggling to complete KYC verification.

Unresolved Submitted: 22 Dec 2021
Black points: 5,890
Disputed amount: £5,504.81
Safety Index:High
Show more complaints (+10)
Showing 3,841 - 3,850 of 4,595 complaints
1...384 385 386...460
Go to pageof 460 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.