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Our independent casino review team has taken a detailed look at Unibet Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, Unibet Casino has a High Safety Index of 8.8, which makes it a recommendable casino for most players. Take a look at our full Unibet Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Unibet Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Unibet Casino review, we carefully went through and inspected the Terms and Conditions of Unibet Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, Unibet Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Unibet Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Unibet Casino has achieved a Safety Index of 8.8, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, Unibet Casino is related to 21 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Unibet Casino.
Unibet Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Unibet Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Unibet Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 44 complaints directly about this casino in our database, as well as 37 complaints about other casinos related to it. Because of these complaints, we've given this casino 14,025 black points in total, out of which 441 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Unibet Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Our database has a total of 213 user reviews of Unibet Casino, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Unibet Casino company information and licenses
Unibet Casino belongs to Kindred group and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.
Unibet Casino has a gambling license in Italy. Their license was granted by Agenzia delle Dogane e dei Monopoli.
About payment methods and win and withdrawal limits
Unibet Casino accepts 11 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, PayPal, Maestro, Bank transfer, ApplePay, Revolut, Earthport.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Unibet Casino.
Language
Website
Customer support
Live chat
English
24/7
Italian
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Unibet Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Unibet Casino has a good customer support based on the responses we have received during our testing.
Unibet Casino slots and casino games
You can play these types of games at Unibet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, eSports betting, Other games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 13 casino game providers are available. This includes NetEnt, Novomatic, Play'n GO, Evolution Gaming, Pragmatic Play, Thunderkick, Big Time Gaming, ELK Studios, Lightning Box, Relax Gaming, Worldmatch, Games Global, Light & Wonder.
Bonuses and codes offered by Unibet Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from Unibet Casino stored in our database.
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Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
No crash games
Language options
Italian website
English customer support
All languages
(2)
All customer support languages
EnglishItalian
English live chat
All languages
(2)
All livechat languages
EnglishItalian
Game providers
Show all
(13)
Game providers (13)
Casino screenshots
Positives
One of the largest online gambling operators online since 1997
Excellent reputation and many eGaming awards
Mobile casino application for iOS and Android
Live dealer games are available
Negatives
Live chat feature is difficult to find on the website
Interesting facts
Local version of popular international casino
Registration available only to players owning Italian fiscal code card
This is a place to share experience with Unibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I’m very disappointed with Unibet. I had self-excluded for life to protect myself from gambling harm, yet I was still able to deposit money again. This shows they do not take responsible gambling seriously.
Also, the RTP on many of their games feels extremely low. It’s very easy to lose money fast, and there is no transparency or warning about it. If you want to protect yourself, stay away from this casino — the combination of poor protection and very low RTP is dangerous.
I have been playing at Unibet for a long time and have had good experiences in the past. Deposits and games work smoothly, and customer support is usually nice. Unfortunately, I have now waited over a week for my withdrawal of SEK 191,000 because the verification process is taking too long. I have submitted all the documents several times and hope this can be resolved soon. I just want to get my winnings paid out and be able to continue as a regular customer.
Jag har spelat på Unibet länge och haft bra upplevelser tidigare. Insättningar och spel fungerar smidigt, och kundsupporten är oftast trevlig. Tyvärr har jag nu väntat över en vecka på mitt uttag på 191 000 kr eftersom verifieringsprocessen drar ut på tiden. Jag har skickat in alla dokument flera gånger och hoppas att detta kan lösas snart. Jag vill bara få min vinst utbetald och kunna fortsätta som vanlig kund.
Small profits are paid quickly
Små vinst betalas snabbt
Large selection
Stor utbud
Slow verification process
Långsam verifiering process
Previous withdrawals no problem but large withdrawals are stopped
Tidigare uttag inga problem men stora uttag stoppas
I like Unibet, made some big winning with a spin of €0.10 or €0.20. Withdraw my winning are easy and fast payout. It takes a few seconds to receive my money on my Revolut bank account.
After withdrawal, it takes a few seconds to receive my winnings.
Unibet has been withholding my funds since 24 August. I own my own company and sent funds from my business account to myself, which is clearly stated in the bank statement I provided. I also submitted all the required SOW (Source of Wealth) documents, and at the time the threshold was below €2,000.
Unibet now demands a personal tax return, which I do not have (since all income flows through my company). I have explained this many times, yet they keep asking for the same documents again and again, instead of releasing my funds.
This is unacceptable. I escalated the case to eCOGRA (ADR), but Unibet continues to stall and ignore. They clearly do not care about their customers.
⚠️ Be warned: Unibet makes it extremely difficult to withdraw your money, even after you comply fully with their requests.
Unibet withholding my funds despite full verification
I have played at many casinos by this is by far the best many positive and I actually have nothing negative to say! Highly recommend playing here! Also make withdrawals
I registered on Unibet quite recently, about 2-2.5 months ago, the casino hooks with its simplicity and ease of use. The disadvantages include communication with support and a small variety of withdrawal methods
I have a good experience with this site and my friends also play frequently in this casino and good option of games are available in their platform and numerous methods of deposits are also available.
The bonuses here are pretty solid, and I enjoyed the free spins. However, make sure you read the terms carefully, especially regarding bet limits when using bonus money.
Its a pretty decent casino overall, Its not the best experience I've ever had, but not the worst neither. I recommend to those that wants to play in another casino than their main one, just for a change, but you will not be that surprised.
No. Casino manipulates the bonus output so you'll never get a free spin. I played over 800 spins and no free spins.
Não. Cassino manipula a saída de bônus então você nunca será contemplado com giro grátis. Joguei mais de 800 rodadas e nenhum giro grátis.
Payment went through quickly.
Pagamento entrou rápido.
The site does not release any free spins or bonuses. You can play any game as many times as you like and the bonus or free spin will never come out. In a single game I played over 400 spins and it always threatened to come out, but I could tell it was rigged because 3 had to come out and the third bonus was spun upwards when it appeared. Blatantly manipulated.
O site nao libera nenhum giro grátis nem bônus. Você pode jogar qualquer jogo quantas vezes quiser e jamais irá sair o bônus ou free spin. Um único jogo fiz mais de 400 giros e sempre ameaçava sair mas dava pra ver que era manipulado pois tinha que sair 3 e o terceiro bonus quando saia era girado para cima quando aparecia. Manipulado descaradamente.
Love this site is a must to join up and game,lots and lots of games to pick chosse them and start spinning straight away chat team are very helpful and polite
good casino, plenty of payout methods. The choice of games is also very large, the casino is without reservations! I heartily recommend and encourage you to register!
I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...
Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!
They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.
It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.
At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.
I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.
They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...
Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.
I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...
They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?
I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.
My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!
I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.
Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!
I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!
I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.
Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.
Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino
Megbízható kaszinó. Ha nyersz, kifizetik, nem kötözködnek. De sajnos mostanában nagyon rossz az RTP, tavaly szerintem jobb volt . Lehet hogy tavaly szerencsésebb voltam de akkor többször is nyertem, de 2024 ben szinte egyik játék se adott értékelhető nyereményt. Ahogy látom nem csak én gondolom így a helyzetet. A rossz RTP miatt már más kaszinóban szivesebben fizetek be
Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.
Payment methods were good but the website looked scammy. Everything took a while to load and if you are 60 years old and have never used the internet before this is the casino for you. I cannot really bash it, I won money, but there are way nicer websites out there.
Instant payout but site layout is a bit outdated and they require a lot of verification for big payouts, trying to slow it down and perhaps make you give up.
I truly appreciate their approach to stake limits. Unlike some other poker sites where sky's the limit, Unibet seems to understand the essence of a recreational game. By capping the stakes to smaller amounts, they've created an environment where professional sharks are deterred from dominating the tables. I feel like I'm at a friendly poker night with pals, where the game is about fun, strategy, and camaraderie rather than just high stakes.
Kudos to Unibet for keeping the spirit of recreational poker alive and allowing us casual players to battle it out in good fun!
Great poker
The graphics are a bit out of date
Safety Index explained
Safety Index of Unibet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
![Unibet Casino Review – Expert & Player Ratings [2025]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
