Name: Unibet Casino Review
Item: Unibet Casino IT
Rating: 8.7
Author: Jean Susor

OverviewSafety and fairnessGamesUser reviewsDiscussion

Jean S.

11/2025

Casino closed

Unibet Casino IT has been closed and no longer operates.

Doesn't accept players from Ohio

Best casinos available in US-OH

Sportzino Casino

Guru choice

Visit

Fortune Wins Casino

Great customer support

Visit

Crown Coins Casino

Overall good casino

Visit

Pros and cons

One of the largest online gambling operators online since 1997
Excellent reputation and many eGaming awards
Mobile casino application for iOS and Android
Live dealer games are available

Live chat feature is difficult to find on the website

Unibet Casino Review

Unibet Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. In terms of player safety and fairness, Unibet Casino has a High Safety Index of 8.7, which makes it a recommendable casino for most players. Proceed with reading our Unibet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Unibet Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Unibet Casino review, we carefully went through and inspected the Terms and Conditions of Unibet Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Unibet Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Unibet Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, Unibet Casino has achieved a Safety Index of 8.7, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, Unibet Casino is related to 21 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Unibet Casino.

Unibet Casino: Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Unibet Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints filed about Unibet Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 48 complaints directly about this casino in our database, as well as 40 complaints about other casinos related to it. Because of these complaints, we've given this casino 15,464 black points in total, out of which 358 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Unibet Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Our database has a total of 59 user reviews of Unibet Casino, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Unibet Casino company information and licenses

Unibet Casino has estimated annual revenues higher than $100,000,000. This makes it a very big online casino on our scale.

Unibet Casino has a gambling license in Italy. Their license was granted by Agenzia delle Dogane e dei Monopoli.

About payment methods and win and withdrawal limits

Unibet Casino accepts 10 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, PayPal, Maestro, Bank transfer, ApplePay, Revolut.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Unibet Casino.

Language	Website	Customer support	Live chat
English			24/7
Italian			24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Unibet Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Unibet Casino has a good customer support based on the responses we have received during our testing.

Unibet Casino slots and casino games

You can play these types of games at Unibet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, eSports betting, Other games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 13 casino game providers are available. This includes NetEnt, Novomatic, Play'n GO, Evolution Gaming, Pragmatic Play, Thunderkick, Big Time Gaming, ELK Studios, Lightning Box, Relax Gaming, Worldmatch, Games Global, Light & Wonder.

Unibet Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Currently, our database does not contain any bonus offers from Unibet Casino, unfortunately.

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

Operator Unibet Italia Ltd
Established 1997
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Mostly fair

Issues found: 2

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Good

Total complaints: 63

Opened 0
Unresolved 23
Resolved 9
Rejected 31

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Italy (ADM)15228
Verified

Unfair terms and conditions

Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis

Complaints about Unibet Casino

All(63)
Opened(0)
Unresolved(23)
Resolved(9)
Rejected(31)

Player’s account has been closed and funds confiscated.

Disputed amount: 8,350 lei

Player’s account has been closed and funds confiscated.

Disputed amount: 7,038 lei

Player's account has been closed.

Disputed amount: 5,163 lei

Player's withdrawal is delayed due to account restrictions.

Disputed amount: £3,706

Player’s account is closed with funds suspended.

Disputed amount: €4,700

Player’s withdrawal is delayed.

Disputed amount: €2,510

Player is delayed in account verification.

Disputed amount: 1,700 kr.

Player's account has been closed with pending funds.

Disputed amount: £855

Player's withdrawal is delayed due to account restrictions.

Disputed amount: €10,909

Player believes that their withdrawal has been delayed.

Disputed amount: 191,311 kr

Show all

Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.

Submit a complaint

Games

Explore the game selection available at Unibet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 9 Not Available: 6

User reviews of Unibet Casino

This is a place to share experience with Unibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 59 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 week ago

One of the best. Deposits work and withdrawals always come quickly. There are also nice promotions and tournaments. The applications are also a plus.

fast withdrawal
nopea kotiutus
customer service in many different languages
asiakaspalvelu monella eri kielellä
lots of tournaments also at the live casino
paljon turnauksia myös live casinolla
basically good selection of destinations
perus hyvä kohdevalikoima
clear page
selkeä sivu
more deposit options
talletusvaihtoehtoja useampia
there are also applications
myös sovellukset olemassa

Not all sports are available. Not all ATP Challenger tennis events are available. Volleyball also has a limited selection. Badminton is less often available and beach volleyball is also available.
ihan kaikkien lajien kohteita ei ole tarjolla. atp challenger tenniksiä ei ole kaikkia. lentopalloissa myös suppea valikoima. sulkapalloa harvemmin tarjolla ja rantalentopalloa

• 4 weeks ago

Games load in seconds and I've never experienced lag or crashes, even during live dealer sessions. The withdrawal process is refreshingly transparent; instead of a vague "pending" status, I received clear updates via email and dashboard notifications at every stage, from request to approval to payout. My funds arrived in under 20 hours. I also appreciate the clean, uncluttered layout without flashing banners, no autoplay videos, and the search function actually works.

• 1 month ago

Unibet makes a solid impression on me. I mostly play slots and haven't had any major problems so far. The promotions, such as the weekly bonuses and missions, ensure that I check back regularly.

• 8 months ago

They restricted my account for no reason ( maybe because I won 10k€ ) and asked me for verification but of course they made it impossible to pass, rejecting all documents I provide them. It looks they do not want to pay 10900€ and they will make everything to not pay it. Avoid these frauds. I have to take the case to the court to get my money back.

block account for no reason
endless verification process
do not pay large winnings
do not react to complains

• 9 months ago

I’m very disappointed with Unibet. I had self-excluded for life to protect myself from gambling harm, yet I was still able to deposit money again. This shows they do not take responsible gambling seriously.

Also, the RTP on many of their games feels extremely low. It’s very easy to lose money fast, and there is no transparency or warning about it.
If you want to protect yourself, stay away from this casino — the combination of poor protection and very low RTP is dangerous.

Fast withdraw

Responsible gambling

• 9 months ago

I have been playing at Unibet for a long time and have had good experiences in the past.
Deposits and games work smoothly, and customer support is usually nice.
Unfortunately, I have now waited over a week for my withdrawal of SEK 191,000 because the verification process is taking too long.
I have submitted all the documents several times and hope this can be resolved soon.
I just want to get my winnings paid out and be able to continue as a regular customer.

Small profits are paid quickly
Små vinst betalas snabbt
Large selection
Stor utbud

Slow verification process
Långsam verifiering process
Previous withdrawals no problem but large withdrawals are stopped
Tidigare uttag inga problem men stora uttag stoppas

• 10 months ago

I like Unibet, made some big winning with a spin of €0.10 or €0.20. Withdraw my winning are easy and fast payout. It takes a few seconds to receive my money on my Revolut bank account.

After withdrawal, it takes a few seconds to receive my winnings.

Deposits are changed to €10, instead of €5.

• 11 months ago

Unibet has been withholding my funds since 24 August. I own my own company and sent funds from my business account to myself, which is clearly stated in the bank statement I provided. I also submitted all the required SOW (Source of Wealth) documents, and at the time the threshold was below €2,000.

Unibet now demands a personal tax return, which I do not have (since all income flows through my company). I have explained this many times, yet they keep asking for the same documents again and again, instead of releasing my funds.

This is unacceptable. I escalated the case to eCOGRA (ADR), but Unibet continues to stall and ignore. They clearly do not care about their customers.

⚠️ Be warned: Unibet makes it extremely difficult to withdraw your money, even after you comply fully with their requests.

Unibet withholding my funds despite full verification

• 1 year ago

Decent welcome bonus, loyalty program can be better, withdrawal speed is fine

Just completed my withdrawal, which took 2 days, most games and lots are there but they are missing live dealers.

• 1 year ago

I have played at many casinos by this is by far the best many positive and I actually have nothing negative to say! Highly recommend playing here! Also make withdrawals

Fast verification
Lots of games

• 1 year ago

I registered on Unibet quite recently, about 2-2.5 months ago, the casino hooks with its simplicity and ease of use. The disadvantages include communication with support and a small variety of withdrawal methods

• 1 year ago

I have a good experience with this site and my friends also play frequently in this casino and good option of games are available in their platform and numerous methods of deposits are also available.

Less withdrawals time.
Good chat support.

Sometimes website gets slower.

• 1 year ago

The bonuses here are pretty solid, and I enjoyed the free spins. However, make sure you read the terms carefully, especially regarding bet limits when using bonus money.

Generous welcome bonus
reasonable wagering requirements

Strict rules on bonus funds
max bet limits

• 1 year ago

Its a pretty decent casino overall, Its not the best experience I've ever had, but not the worst neither. I recommend to those that wants to play in another casino than their main one, just for a change, but you will not be that surprised.

Decent performance and RTP
Good interface

No bonuses

• 1 year ago

A user-friendly site, a huge selection of games, and fast payouts. I really enjoyed playing here and will definitely come back for more winnings.

• 1 year ago

No. Casino manipulates the bonus output so you'll never get a free spin. I played over 800 spins and no free spins.

Payment went through quickly.
Pagamento entrou rápido.

The site does not release any free spins or bonuses. You can play any game as many times as you like and the bonus or free spin will never come out. In a single game I played over 400 spins and it always threatened to come out, but I could tell it was rigged because 3 had to come out and the third bonus was spun upwards when it appeared. Blatantly manipulated.
O site nao libera nenhum giro grátis nem bônus. Você pode jogar qualquer jogo quantas vezes quiser e jamais irá sair o bônus ou free spin. Um único jogo fiz mais de 400 giros e sempre ameaçava sair mas dava pra ver que era manipulado pois tinha que sair 3 e o terceiro bonus quando saia era girado para cima quando aparecia. Manipulado descaradamente.

• 1 year ago

Love this site is a must to join up and game,lots and lots of games to pick chosse them and start spinning straight away chat team are very helpful and polite

• 1 year ago

Low payouts to almost nothing, few promotions, slow site too

Slow site and not much gained from it yet
Trage site en nog niet erg veel mee gewonnen

• 1 year ago

good casino, plenty of payout methods. The choice of games is also very large, the casino is without reservations! I heartily recommend and encourage you to register!

fast withdrawals
large choice of games

• 1 year ago

I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...

Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!

They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.

It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.

At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.

I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.

There is nothing good here

New emotions and ridiculous excuses

• 1 year ago

They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...

they steal deposits and winnings
fast limits in sports
useless customer support
low return in casino games
small amount of games in casino

• 1 year ago

Avoid and don't play in this fraud casino. They don't pay and steal deposits. Operating illegally in my country, they stole 7500$ from my pocket.

decent software but

Operating illegally without license in Poland
They can close any-time your account without any reason
They steal players deposits and winnings if they close account
Customer service is not helpful

• 1 year ago

Could be better. Cash back at 8%. ....
......
......
My review is too short so i write this to fill it up. Little.

Fast withdrawal

Not alot of game providers

• 2 years ago

Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.

I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...

They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?

I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.

My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!

I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.

Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!

scammers

• 2 years ago

I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!

good selection of games
quick payment

unplayable games
getting worse

• 2 years ago

I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.

Trusted casino
Good betting odds
A lot of games
Easy to deposit

Perfect for me

• 2 years ago

Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.

support
verification

• 2 years ago

Everything is fine except the appearance of the website.

Ultimately, the appearance of the design must be good.

Most games are available
De flesta spel finns tillgängliga
Seems like a great casino - I guess you can trust, unlucky for me I didn't win on my first deposit
Verkar som ett stort kasino - jag antar att man kan lita på, otur för mig vann jag inte med min första insättning

Design killed me, personally, it wasn't that good
Design dödade mig, personligen, det var inte så bra

• 2 years ago

Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino

Reliable
Megbízható
Quick payment
Gyors kifizetés

It's hard to win at the casino
Nehéz nyereményt elérni a kaszinóban

• 2 years ago

Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.

Instant payout
Variety of providers
Reliable
No payment fees

Really low RTP
No live chat 7/24
No satisfying bonuses for regular players

Discussion

Unibet Casino discussion

Discuss anything related to Unibet Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Our reviews of other casinos

BitskyBet Casino ReviewLoneStar Casino ReviewViva Sorte Casino ReviewSplashCoins Casino Review