HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
Active filters: Casino:
Clear all filters
Sort
Our verdict Unreasonable excuse

Easy Casino - Player is struggling to withdraw her winnings.

Unresolved Submitted: 07 Jan 2023
Black points: 860
Disputed amount: 15,800 ₴
Safety Index 0.0 Very low
Our verdict Insufficient evidence from casino

Winstler.io Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 07 Jan 2023
Black points: 56,518
Disputed amount: €53,000
Safety Index 1.2 Very low
Our verdict Justified complaint

Cyber.bet Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 06 Jan 2023
Black points: 10,986
Disputed amount: 58,000 R$
Safety Index 2.1 Very low
Our verdict Insufficient evidence from casino

Hot.Bet Casino - Player was accused of opening multiple accounts.

Unresolved Submitted: 06 Jan 2023
Black points: 4,265
Disputed amount: €5,000
Safety Index 0.4 Very low
Our verdict Unreasonable excuse

Easy Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 06 Jan 2023
Black points: 674
Disputed amount: 12,400 ₴
Safety Index 0.0 Very low
Our verdict Uncertain case

Hot.Bet Casino - Player’s deposit was not credited to his casino account.

Unresolved Submitted: 05 Jan 2023
Black points: 66
Disputed amount: €200
Safety Index 0.4 Very low
Our verdict No reaction

Agent NoWager Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Jan 2023
Black points: 372
Disputed amount: €2,300
Safety Index 4.8 Low
Our verdict No reaction

BondiBet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Jan 2023
Black points: 1,386
Disputed amount: 4,000 CHF
Safety Index 5.6 Below average
Our verdict No reaction policy

Spin Oasis Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Jan 2023
Black points: 75
Disputed amount: A$1,000
Safety Index 1.8 Very low
Our verdict Unreasonable excuse

Easy Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 04 Jan 2023
Black points: 1,186
Disputed amount: 21,800 ₴
Safety Index 0.0 Very low
Show more complaints (+10)
Showing 3,651 - 3,660 of 5,110 complaints
1...365 366 367...511
Go to pageof 511 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.