HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37540Opened1016Not solved4942Solved10439Rejected21143
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 149
Disputed amount: £500

SlotsNBets Casino - PLayer's winnings have been cancelled.

SlotsNBets Casino
Safety Index:Very low Submitted: 30 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 225
Disputed amount: €1,045

Cherry Fiesta Casino - Player’s winnings have been cancelled.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 29 Nov 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 4546
Disputed amount: €5,000

Cashalot Casino - Player’s account has been closed.

Cashalot Casino
Safety Index:Very low Submitted: 29 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 101
Disputed amount: €900

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 29 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 109
Disputed amount: €1,000

24CasinoBet - Player’s withdrawal has been delayed.

24CasinoBet
Safety Index:Very low Submitted: 29 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 189
Disputed amount: €2,204

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 29 Nov 2021
Unresolved Our verdict

Against fair gambling

Black points: 23500
Disputed amount: $23,500

CASINO Boombet - Player’s winnings have been capped.

CASINO Boombet
Safety Index:Very low Submitted: 29 Nov 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 291
Disputed amount: €2,300

Barz Casino - The player's withdrawal is delayed.

Barz Casino
Safety Index:Below average Submitted: 28 Nov 2021
Unresolved Our verdict

Unreasonable excuse

Black points: 22634
Disputed amount: €10,803

Wild Pharao Casino - The player's withdrawal is delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 28 Nov 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 360
Disputed amount: 47,000 INR

BetJungle Casino - The player's withdrawal is delayed.

BetJungle Casino
Safety Index:Below average Submitted: 28 Nov 2021
Show more complaints (+10)
Showing 3,651 - 3,660 of 4,942 complaints
1...365 366 367...495
Go to pageof 495 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news