GoldenPark Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. GoldenPark Casino has a Very high Safety Index of 9.4, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Take a look at our full GoldenPark Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of GoldenPark Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our GoldenPark Casino review, we carefully went through and inspected the Terms and Conditions of GoldenPark Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
GoldenPark Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include GoldenPark Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, GoldenPark Casino has landed a Very high Safety Index of 9.4. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
GoldenPark Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of GoldenPark Casino during our review.
Player complaints about GoldenPark Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 268 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
GoldenPark Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 4 player reviews of GoldenPark Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
GoldenPark Casino company data and licenses
GoldenPark Casino is owned by Azartia Games S.A. and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
GoldenPark Casino has a gambling license issued by Serviço de Regulação e Inspeção de Jogos in Portugal.
Win and withdrawal limits, payment options
GoldenPark Casino accepts deposits via 10 payment methods. This includes: Skrill, PaysafeCard, VISA, Mastercard, PayPal, Multibanco, Transferencia bancaria local, Bank transfer, MB Way, ATM Bersama.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 60,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at GoldenPark Casino.
Language
Website
Customer support
Live chat
Portuguese
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at GoldenPark Casino, account management, withdrawal process, etc. We would say GoldenPark Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at GoldenPark Casino
GoldenPark Casino has these types of casino games on offer: Slots, Betting, Jackpot games.
Games from 10 casino game providers are available. This includes NetEnt, Novomatic, Pragmatic Play, Red Tiger Gaming, Red Rake Gaming, Worldmatch, Games Global, Amusnet, MGA, Synot Games.
GoldenPark Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from GoldenPark Casino:
100% up to €300
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Browse all bonuses offered by GoldenPark Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(4)
User reviews of GoldenPark Casino
This is a place to share experience with GoldenPark Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I was playing throughout 2020 and made several withdrawals. The problem was when I won 15,640.20 they made me verify the account again and they were giving me the runaround. After I sent all the documents, they told me that they were making a manual adjustment to cancel the bet and they unilaterally closed my account, claiming identity theft, which is not true. I have been calling the casino for almost 4 years and they do not want to give me information. Basically, they tell me that it is in the legal department. I am disappointed since they deny me money that is mine, which of course, as it is a juicy prize, they invented Kafkaesque excuses not to pay, and now they do not even give me information about it. I received an email that told me that they approved my withdrawal and I ask them about it and they do not want to give me information.
estuve jugando durante todo el 2020 y realize varios cobros el problema fue cuando gane 15640,20 me hicieron verificr la cuenta de nuevo i me iban dando largas,luego de que mande todos los documentos me dicen que hacen un ajuste manual de anulacion de puest y me cierran unilateralmente la cuenta,aduciendo suplantacion de identidd cosa que no es cierta,llevo casi 4 an̈os llamando al casino y no me quieren dar informacion basicamente me dicen que esta en el departamento juridico,estoy decepcionado puesto que me niegan un dinero que es mio,lo que claro como ez un premio jugoso se inventaron escusas kafquianas para no pagar,y ahora directamente ni si quiera me dan informacion acerca de ello recibi un mail que me decia que aprobaban mi retirada y les pregunto sobre ello y no me quieren dar informacion
I love playing roulette here, but I wish the bet history panel had better stats. For casual players, it won’t matter, but for serious players, it’s an important feature.
This casino, despite a good offer of Pragmatic games, often has problems and delays in deposits made into the account and customer support is only via chat with a minimum wait of 40 minutes to 1h30.
Este casino, apesar de uma boa oferta de jogos da Pragmatic, tem inúmeras vezes problemas e atrasos nos depósitos efetuados na conta e o apoio ao cliente é somente por chat com uma espera minima de 40 minutos a 1h30.
On the Portuguese website Complaint Portal, the casino in a short time already has 26 complaints.... and they all aim at the same thing: either they are deposits made by customers who do not come in (the money disappears) or they are withdrawals that are not allowed or canceled with the most lame excuses possible or it is impossible to validate accounts to receive winnings. Chat takes hours to be responded to, telephone calls are not answered or it takes hours to respond. Obviously it is a scam, anyone who opened an account at this casino is advised to complain to the authority that supervises online casino licenses in Portugal
No site português Portal da queixa, o casino em pouco tempo já tem 26 reclamações.... e todas visam o mesmo: ou são depósitos efetuados pelos clientes que não entram (o dinheiro desaparece) ou são levantamentos que não são permitidos ou cancelados com as desculpas mais esfarrapadas possíveis ou é impossibilidade de validar contas para receber os ganhos. O chat demora horas a ser respondido, por telefone não atendem ou demoram horas a atender. Evidentemente é uma burla, aconselha-se a quem abriu conta neste casino a reclamar junto da autoridade que supervisiona as licenças de casinos online em Portugal
Lots of slots
Muitas slots
weak bonus
fraco de bónus
impossible to validate account for withdrawals
impossível validar conta para levantamentos
the support is a shame, it takes hours to respond
o suporte é uma vergonha demora horas a atender
Completely false accusations against customers to prevent them from withdrawing their winnings
Acusações completamente falsas aos clientes para não deixar os mesmos levantar os ganhos
Safety Index explained
Safety Index of GoldenPark Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GoldenPark Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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