This casino, despite a good offer of Pragmatic games, often has problems and delays in deposits made into the account and customer support is only via chat with a minimum wait of 40 minutes to 1h30.
Payment methods
Withdrawal limits
per month
€60,000
per day
€2,000
Azartia Games S.A.
2023
> $20,000,000
GoldenPark Casino Review
GoldenPark Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. GoldenPark Casino has a Very high Safety Index of 9.2, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Take a look at our full GoldenPark Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of GoldenPark Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our GoldenPark Casino review, we carefully went through and inspected the Terms and Conditions of GoldenPark Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, GoldenPark Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include GoldenPark Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, GoldenPark Casino has landed a Very high Safety Index of 9.2. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
GoldenPark Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of GoldenPark Casino during our review.
Player complaints about GoldenPark Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 331 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
GoldenPark Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 2 player reviews of GoldenPark Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
GoldenPark Casino company data and licenses
GoldenPark Casino is owned by Azartia Games S.A. and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
GoldenPark Casino has a gambling license issued by Serviço de Regulação e Inspeção de Jogos in Portugal.
Win and withdrawal limits, payment options
GoldenPark Casino accepts deposits via 7 payment methods. This includes: PaySafeCard, VISA, Mastercard, PayPal, Multibanco, Transferencia bancaria local, MB Way.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| EUR 2,000 per day | No win limit |
| EUR 60,000 per month |
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at GoldenPark Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| Portuguese |  |
|
24/7 |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at GoldenPark Casino, account management, withdrawal process, etc. We would say GoldenPark Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at GoldenPark Casino
GoldenPark Casino has these types of casino games on offer: Slots, Betting, Jackpot games.
Games from 3 casino game providers are available. This includes Novomatic, Pragmatic Play, MGA.
Bonuses and codes offered by GoldenPark Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from GoldenPark Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our GoldenPark Casino bonuses page.
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
per month
€60,000
per day
€2,000
Games
Show all
Slots
No roulette
No blackjack
Betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Language options
Portuguese website
Only Portuguese customer support
Only Portuguese live chat
Game providers
Positives
- High withdrawal limit
- Phone customer support available
Negatives
- Only slot games
- Small selection of game providers
Interesting facts
- Small casino targeting Portugal
Author & Guarantor: Endri Kaleshi
Last updated:
06 Nov 2024
Anything incorrect or missing?
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GoldenPark Casino bonuses
Browse all bonuses offered by GoldenPark Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews of GoldenPark Casino
This is a place to share experience with GoldenPark Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Write a reviewCasino Guru
We want players to understand gambling.
On the Portuguese website Complaint Portal, the casino in a short time already has 26 complaints.... and they all aim at the same thing: either they are deposits made by customers who do not come in (the money disappears) or they are withdrawals that are not allowed or canceled with the most lame excuses possible or it is impossible to validate accounts to receive winnings. Chat takes hours to be responded to, telephone calls are not answered or it takes hours to respond. Obviously it is a scam, anyone who opened an account at this casino is advised to complain to the authority that supervises online casino licenses in Portugal
- Lots of slots
- weak bonus
- impossible to validate account for withdrawals
- the support is a shame, it takes hours to respond
- Completely false accusations against customers to prevent them from withdrawing their winnings
Safety Index of GoldenPark Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GoldenPark Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Complaints about GoldenPark Casino and related casinos (15)
15All1Opened2Not solved2Solved10Rejected
Complaints directly about GoldenPark Casino
Resolved
Our verdict
Submitted:
21 Dec 2024
Case closed
Disputed amount: €5,500
Case opened
Current status
Submitted:
17 Dec 2024
Waiting for player to reply
1d 14h 6m 17s
Disputed amount: €20,000
Case closed
Our verdict
Submitted:
31 May 2024
Unjustified complaint
Disputed amount: ??
Case closed
Our verdict
Submitted:
26 Oct 2023
Player stopped responding
Disputed amount: €790
Case closed
Our verdict
Submitted:
24 Oct 2023
Player stopped responding
Disputed amount: €100
Resolved
Our verdict
Submitted:
08 Oct 2023
Case closed
Disputed amount: €6,067
Show more complaints (+5)
GoldenPark Casino Discussion
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