Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
This review of PokerStars Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Although PokerStars Casino scored an Above average Safety Index of 7.4, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Find out if PokerStars Casino is the right casino for you by reading the rest of our review.
Is PokerStars Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our PokerStars Casino review, we carefully went through and inspected the Terms and Conditions of PokerStars Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
PokerStars Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include PokerStars Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, PokerStars Casino has attained an Above average Safety Index of 7.4. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Note: As far as we are concerned, PokerStars Casino is related to 10 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PokerStars Casino. This connection has resulted in an increased Safety Index.
Reviewing the T&Cs of PokerStars Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We did not find any unfair or predatory rules in the Terms and Conditions of PokerStars Casino during our review.
PokerStars Casino player complaints
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We currently have 25 complaints directly about this casino in our database, as well as 67 complaints about other casinos related to it. Because of these complaints, we've given this casino 32,778 black points in total, out of which 69 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
PokerStars Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 37 user reviews given to PokerStars Casino, it has a Good User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
PokerStars Casino company data and licenses
PokerStars Casino is owned by Rational Intellectual Holdings Limited and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
PokerStars Casino has a gambling license issued by Serviço de Regulação e Inspeção de Jogos in Portugal.
Win and withdrawal limits, payment options
PokerStars Casino accepts deposits via 15 payment methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, PayPal, Multibanco, Maestro, Bank transfer, ApplePay, Skrill 1-Tap, MB Way, MuchBetter, Google Pay, Rapid Transfer.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at PokerStars Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at PokerStars Casino. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, PokerStars Casino has an average customer support.
PokerStars Casino casino games and slots
PokerStars Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Jackpot games, Poker, Other games.
Games from 14 casino game providers are available. This includes Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Thunderkick, iSoftBet, Leander Games, Core Gaming, Baum Games, MGA, Reel Kingdom, RAW iGaming, The Stars Group, Skywind Group.
PokerStars Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from PokerStars Casino:
100% up to €500
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Read more
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Company info
Owner
Rational Intellectual Holdings Limited
Operator
REEL Europe Limited
Established
2014
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PokerStars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at PokerStars Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 5
Not Available: 10
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Book of Dead
by Play'n GO
Fortune of Olympus
by Pragmatic Play
Big Bass Bonanza 1000
by Pragmatic Play
Game providers
Show all
(14)
Game providers (14)
Casino Bonuses
PokerStars Casino bonuses
Browse all bonuses offered by PokerStars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by PokerStars Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(15)
Payment methods (15)
Transaction limits
Withdrawal limits
Unknown
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishPortuguese
All languages (2)
English
Portuguese
Live chat
Available in
2 languages
EnglishPortuguese
All languages (2)
English
Portuguese
Customer support:
Available in
2 languages
EnglishPortuguese
All languages (2)
English
Portuguese
Live chat rating
Subpar
Based on 5 tests
Date and tester
Rating
13 May 2025
Martina B.
Good
09 Aug 2024
Silvia S.
Subpar
26 Jan 2024
Katarina D.
Subpar
06 Feb 2023
Natalia B.
Subpar
02 May 2022
Maria S.
Subpar
User reviews
User reviews of PokerStars Casino
This is a place to share experience with PokerStars Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 37 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 10 months ago
Hello. I don't have many good opinions about pokerstars lately. Unfortunately, the quality of the casino has started to decline. There are a lot of technical problems for which I don't get much help from the support, only that they have been working on the problem for 3 days now (The answer is always the same as if a machine The bonuses have almost completely disappeared. Of course, you can always get $1-2 if you play 100-200. it's time
Update:
Good day. I don't know what happened to the site. The promotions that used to be so good are now so nothing. Unfortunately, this casino is completely dead for me. The new wheel of fortune is a big zero! For 2 months, literally nothing can be spun. Before that, it was still giving. I really liked playing here in the past. There were many games and it was problem-free. I wouldn't really recommend it to anyone.
Needless to say, the customer service is helpful!
A lot of technical problems.
lack of deposit bonuses
weak cashback bonus
• 11 months ago
for me personally one of the best casinos, because of instant payouts to Skrill. If you win you can withdraw it immediately, you don't have to wait a day, week, or month like in most casinos. because of this I can recommend
Very fast Withdraw
Big daily withdraw limit
Small bonus
• 11 months ago
SIMPLE DEPOSIT PROCESS. LONG-TERM RESPONSE FROM THE BOT. LARGE WITHDRAWALS AND FAIR, TRANSPARENT EARNINGS ON A PERSONAL BASIS.
PROCESO SENCILLO DE DEPOSITO. RESPUESTA A LARGO PLAZO POR PARTE DEL BOT. GRANDES RETIROS Y GANANCIAS JUSTAS TRANSPARENTES EN LO PERSONAL.
Minimum deposit of $5 USD.
Depósito mínimo de $5 USD.
One of PokerStars' strong points is its efficient withdrawals. It offers multiple payment methods, including cards and bank transfers, with processing within 24 to 48 hours.
Uno de los puntos fuertes de PokerStars es su eficiencia en los retiros. Ofrece múltiples métodos de pago, como tarjetas y transferencias bancarias con procesamiento en 24 a 48 horas
BAD RESPONSE, LACK OF IMMEDIACY.
MALA RESPUESTA POCA INMEDIATEZ.
• 1 year ago
I accidentally deposited €100. I tried to withdraw the money, but they suspended my account for investigation. I couldn't play or withdraw my money until further notice. This was over six months ago. Surreal. Does anyone know where I can report them?
Hice un ingreso de 100€ por error solo Keria ingresar 10 intenté retirar el efectivo y me suspendieron la cuenta para investigarme sin poder jugar ni retirar mi dinero hasta nuevo aviso y de esto hace ya más de seis meses. Surrealista. Alguien sabe dónde puedo denunciarlos
• 1 year ago
I was playing there one year evrething what I win was in 5-10 minutes at my skrill wallet,also PokerStars casino have a lot of slots games
Withrawal extremly fast (at skrill wallet)
Rtp isnt bad
Lot of deposit method
Fast KYC
Poor bonuses
• 1 year ago
Of the worst online casinos, you have to invest $100 $200 dollars to win 1 dollar. Slot machines are a complete scam.
De los peores casinos en linea, debes invertir $100 $200 dólares para ganar 1 dólar. Los tragamonedas son un redomado embauco.
Huge variety of slot games
Enorme variedad de juegos tragamonedas
Daily bonuses
Bonos diarios
Slow and outdated interface
Interfaz lenta y anticuada
RTP Aggressive and lousy
RTP Agresivo y pésimo
Daily bonuses are an insult to dignity
Los bonos diarios son un insulto a la diginidad
Weekend chests generally come with 1 free spin
Los cofres del fin de semana en general traen 1 tirada gratis
Help chat does not exist
Chat de ayuda no existe
• 2 years ago
Used to play here couple years ago with no problem.
Decided to deposit for a couple hands and managed with no problem.
However, as soon as my deposit is made my account get blocked and starts asking for a big KYC and dont let me play nor withdraw
If you wanted to kyc me then why didnt you do it before i deposited but only after you have the money?
Back then used to be decent
Kyc after deposit dont let me play nor withdraw
Unfair terms
• 2 years ago
Pokerstars, I'm sure is great for poker, but I don't play poker so I can't comment on that. What I can comment on, however, is the fact that their geolocation software stopped working for me for almost a full year. I'm not sure exactly what happened, but one day I tried to log in and was told I couldn't play because they couldn't locate me.
I tried every troubleshooting step available to me after talking to their customer service numerous times. Nothing worked. Since then, I stopped playing there regularly.
One day I downloaded their "app" (which is poorly designed, slow, and full of bugs) for my PC, which did not change anything.
Of the short time I did play here, I observed that their selection of casino games is substandard. The live casino section also is not as robust as other providers I use regularly.
Responsive customer service.
Poor selection of games.
• 2 years ago
good bonuses and chests in addition to the prize roulette wide variety of slots
buenos bonos y cofres a demás de la ruleta de premios gran variedad de slots
prize roulette
ruleta de premios
• 2 years ago
On December 11, a new version of the prize wheel promotion began, in the Christmas version, to which I was officially invited, of course, you could get 35 additional spins on the wheel for every $50 you spun, you got one spinning, of course, they had some technical problems and I immediately noticed that I should have received such an extra spin a few times, some players did and immediately, some of them were not added at the end of the day. On December 11, I wrote in the chat about this problem and the lady informed me that this problem is quite extensive, it doesn't only concern me, and of course a week has passed, I wrote to them and I say that the promotion is over, of course, in a moment they won't write that the promotion is over, that my salary is the one I didn't receive for 2 and a half days because I didn't receive it additional spins on December 11, 12 and until the afternoon of December 13, so please I wrote to the e-mail a second time, of course, at first they told me to wait, I waited and the department was still explaining my case, then I think one of the consultants got angry and said that he had done my summary of the entire game from day 11 to On December 17, which amounted to € 1,437 where the free rounds are played in USD currency, so it speaks for itself, but of course this gentleman made a quick calculation for me, dividing € 1,400 by 50 is 14, which gives 14 additional spins + 7 spins 1 spin every 24 hours, which gives 21 wheels, so what would I want if I've turned so many wheels and my problem was solved long ago. So I quickly calculate for this gentleman that 1,400 divided by 50 is 28 + 7 days, that is 35, so I should complete the entire offer, the entire challenge with this prize wheel. And since then, when I showed you that they must have done something to me and that this problem still exists, that none of my problems have been solved, since then until today the team is still working on solving my case, I wrote on Twitter, I wrote on Facebook on PokerStars community, I received one message, an identical "copy paste" formula, and since then I've been writing, they don't even read my messages, of course, today I asked about updates again and again they said they had a lot of reports and that my problem had not been solved yet, here you go. , let's not make fools of ourselves, it's probably normal and obvious that only monkeys would need so much time to calculate the turn I made in 7 days. If so, one consultant did it on live chat within 20 minutes, and the technical department needs it for three weeks? So who works there? They make me look like an idiot and I won't give up because they are cheating on me in a blatant way.
11 grudnia rozpoczęła się nowa wersja promocji koła nagród , w wersji świątecznej do której oczywiście zostałam oficjalnie zaproszona, można było zdobyć 35 dodatkowych obrotów na kole za każde obrócone 50 dolarów dostawało się jedno kręcenie oczywiście mieli jakieś problemy techniczne i od razu zauważyłam że już parę razy powinnam takie jaj obrót dodatkowy dostać niektórzy graczy dostawali i od razu na bieżąco niektórym jednak ich nie dodawano na koniec dnia 11 grudnia napisałam na czacie o tym problemie no i pani poinformowała mnie że ten problem jest dosyć obszerny że nie dotyczy tylko mnie no i oczywiście minął tydzień ja do nich napisałam ja mówię że już się promocja kończy oczywiście za chwilę nie napiszą że już po promocji że moje wynagrodzenie te które nie dostawałam przez 2 i pół dnia bo nie dostawałam dodatkowych obrotów 11 grudnia 12 i do popołudnia 13 grudnia więc proszę pisałam raz drugi na maila oczywiście tam z początku kazali mi czekać czekałam i cały czas dział wyjaśnia moją sprawę później chyba jeden konsultant się zdenerwował powiedział że zrobił moje podsumowanie całej gry od dnia 11 do dnia 17 grudnia co wyszło na kwotę 1437 € gdzie darmowe rundy są rozgrywane w walucie USD więc to samo przez siebie mówi ale oczywiście ten pan zrobił mi szybkie rozkalkulowanie że 1400 € podzielić na 50 to jest 14 co daje 14 dodatkowych obrotów + 7 obrotów 1 kręcenie co 24h co daje 21 kół więc co ja bym chciała skoro tyle obróciłam tyle mam i mój problem został dawno rozwiązany. Więc temu panu tak szybko przyliczam że 1400 podzielić na 50 to jest 28 + 7 dni to jest 35 czyli powinnam całą ofertę całe to wyzwanie z tym kołem nagród powinnam ukończyć. I od tamtej pory jak pokazałam panu że jednak chyba coś oni mnie w kulki zrobili i że to cały czas istnieje ten problem że żaden mój problem nie został rozwiązany to od tamtej pory do dnia dzisiejszego cały czas zespół pracuję nad rozwiązaniem mojej sprawy pisałam na Twitterze pisałam na Facebooku na PokerStars community odesłano mi jedną wiadomość identyczną formułkę na zasadzie "kopiuj wklej " od tamtej pory pisze nawet moich wiadomości nie odczytują oczywiście dzisiaj znowu pytałam o aktualizacje no i znowu powiedzieli że mają dużo zgłoszeń że mój problem jeszcze nie został rozwiązany no proszę was, przecież nie róbmy z siebie debili przecież to chyba normalne i oczywiste że chyba tylko małpy by potrzebowały tyle czasu na obliczenie tego jaki obrót wykonałam w ciągu 7 dni. jeżeli już to jeden konsultant zrobił na live chat e ciągu 20 minut a dział od spraw technicznych potrzebuje na to już trzeci tydzień ? To kto tam pracuje ? Robią ze mnie debila i dla tego ja nie odpuszczę bo oszukują mnie w bezczelny sposób.
Fast withdrawals.
Szybkie wypłaty.
Approach to the player.
Podejście do gracza.
Insolence
Bezczelność
Long, troublesome solving of technical problems that never end because they are not really explained
Długie uciążliwe rozwiązywanie problemów technicznych które nie mają nigdy końca bo nie są naprawdę wyjaśniane
Chat is probably a bot because their answers are pre-defined, identical answers that are predetermined and sound identical
Chat chyba jest botem bo ich odpowiedzi to są ułożone zdefiniowane identyczne odpowiedzi które są z góry ustalone i brzmią identycznie
Problem downloading game history
Problem z pobraniem historii gry
The technical department consists of people who shouldn't be there
Dział techniczny to ludzie którzy nie powinni tam być
Unbelievable promotions
Niewiarygodne promocje
A casino with many years of experience gained my trust, which they took away in such a stupid way
Kasyno z wieloletnim stażem budziło moje zaufanie które sami odebrali w tak głupi sposób
• 2 years ago
Worst online casino i have played. On slots first one month only good bonuses and wins after that 10 months of dead spins. Lost more then 15.000€ without good bonus. All of their games are 100% bad! Including poker tournaments. Fees on deposits/cashouts. Also when you play they take 1 cent from you on every spin, dont know reason why. They're just hungry and greedy .
Fast cashout
Rigged slots
Rigged poker
Support doesnt read emails
Support not helpfull at all
DEAD SPINS ONLY
• 3 years ago
Quite a negative experience. It seemed that at the beginning it was clearly easier to win and after that the suction was on. I won't try again.
Aika negatiivinen kokemus. Tuntui että alussa selvästi helpompi voittaa ja sen jälkeen imu päällä. En kokeile toista kertaa.
Wide selection of games
Laaja pelivalikoima
The bonus system is fun and addictive
Bonusjärjestelmä on hauska ja koukuttava
Delivery slow and difficult, I had to create an account to be successful.
Koitutus hidasta ja hankalaa, jouduin luomaan tilin että onnistui.
Deposits and withdrawals are subject to fees
Talletukset ja nostot ovat maksullisia
• 3 years ago
I don't know where to put this casino.. the chance of winning has deteriorated a lot lately.. after a very long time in the game and it gives very little money in the bonus spins, which is why you play like that.. you have to spend 200 dollars in almost every game to finally, you enter a scatter or something similar, which gives you the right to free spins, and you pay 3-4 dollars 10-9 times out of 200 dollars, it doesn't matter if you get 5, 10 or 20 spins, the prize is sure to be small... you could still play half a year ago on it, but today this only drives you to take down players as quickly as possible.. as well as you have built up your name, you are ruining it so much with this strategy that you are quickly taking the money much more than before.. a big name site, but not worthy of its name games..you lose a lot of players this way
quick payment
it is no longer worthy of its name..it takes a lot, but gives very little..almost unplayable
• 3 years ago
i do not know, why you have mark UNFAIR. But i made deposit 100 eur and won 3200 eur here, withdrawed after 1 hour. I think this casino if FAIR. NO problem to withdraw.
casino offer small depost bonus, but withdraw are fast without problem
this is good casino, i can say something bad here
• 3 years ago
I'd like to give a 5-star feedback to PokerStars online casino. It is captivating and can attract even the most incredulous potential players to join. Most importantly, it can make them trust their funds to this online casino because of its excellent live table video feed live streaming. Everything shows genuine unbiased odds, real humans, friendly and engaging dealers, treating our rounds as if we were in a real Las Vegas land-based casino.
I cannot emphasize enough how rewarding its bonuses are, along with its top-notch graphics and animations. These elements add to the immersive experience of playing at PokerStars, and they have surpassed all my expectations. I would like to share my positive experience with others.
One of the most important aspects of PokerStars is its realistic, fair, and excellent user-friendly casino live table UI. They have great and fast e-wallet withdrawals within minutes, available 24/7, just like in a real casino.
In conclusion, PokerStars has all the modern universal and non-esoteric ingredients to assure us of genuine odds in live casino tables and to make us trust our playing funds again and again.
Furthermore, as players around the globe, we don't really mind losing as long as it is due to pure genuine odds, seeing is believing, just like when we sit in a real casino at tables of games like Baccarat or Poker or BJack that have withstood the test of time for centuries in land-based casinos.
lightning-fast e-wallet withdrawals that are processed within minutes, available 24/7
non- bureaucratic process asking sensitive documents all the time
all crystal clear, from Seeing Is Believing HD video feed to flawless balance record, in live streaming real dealer casino table
you feel comfortable and secure depositing.
its Android mobile and tablet version, casino live table's crucial elements like balance are suspiciously tiny compared when playing in big TV screens.
• 3 years ago
If i could i would rate this site 0 stars.Every single game is rigged.If you win something on this site this will mean that site has Some software issue.Many times during play my game was closed and there was on screen message that game had to be close because i didnt react on time.What on earth is that? First time i saw something do ridiculous as that.Plenty times during Play game just basically close itself and i Has to refresh it.They scamming people and no one is doing anything about it.The agency who supposed to make sure this kind of sites are monitored dosnt do anything about it.This site has nothing to do with fair gambling as they rigged every single game.
Cant find one
Scamming people
Rigged games
• 3 years ago
I've been registered for 5 years and have never had any problems. I like to play slots here but also poker tournaments which I particularly like!!! Site design and game selection is also huge. Support helpful and friendly. I have never had any problems with withdrawals. Overall I am very satisfied!! Highly recommended!!
Bin seit 5 Jahren registriert und hatte nie Probleme. Ich spiele hier gerne Slots aber auch Poker Turniere welche mir besonders gut gefallen!!! Seiten Gestaltung sowie spiele Auswahl ist auch riesig. Support hilfsbereit und freundlich. Mit Auszahlungen hatte ich bis jetzt nie Probleme. Im großen und ganzen bin ich sehr zufrieden!! Sehr empfehlenswert!!
Many providers and great page great design.
Viele Anbieter und tolle seitentolle Gestaltung.
Good Poker Tournaments!
Gute Poker Turniere!
Huge selection of games.
Riesen spiele Auswahl.
Overall a great casino.
Im großen und ganzen ein tolles Casino.
Nothing worth mentioning.
Nichts nennenswertes.
• 3 years ago
Unfortunately I can't recommend it. They let you deposit, but after that they close your account and ask for kyc verification for a refund of 10 euros! for real.
• 3 years ago
i deposited 100 eur with my visa card. got 100 eur bonus. After few days playing i made withdraw 1800 eur. 100 eur momentally come to my bank account, and after i uploaded my documents, i received 1700 in about 10 minutes. nice
good casino, a lot of games. max bet withbonus are 8 eur
i do not know precios. but bonus wager are huge. i made wager about 2 days playing
• 3 years ago
Simply the best poker platform I've seen in a long time. Some of real life casinos cant compare to this level. Structure of this casino makes it fairly simple and rewarding to gamble here. Even if you loose.
Video poker is best in a field
Live chat is not available. Non existant. Sometimes it would be handy to quickly ask for help and get a answer instead of filing report or asking via mail.
• 3 years ago
Playing for a long time I don't have any problems with withdrawals etc not a lot bonus compared to other casinos
Payments done always in time
Luck of bonus
• 3 years ago
Does not have all of the slot providers avalible, other then that I'd say they run a pretty standard online casino.
3 out of 5.
• 3 years ago
Hello. This is a very interesting casino, playing here I gained a lot of gaming experience, I learned that you can win the Jackpot and not get it. Most importantly, I now know that in playing with their chips I have no equal, in one day you can win 1,000,000 usd, you don’t even need to strain your brain too much. Just throw your cards on the table, the system will make you the winner. For real money for all the years of the game, I have never won a normal amount that could be withdrawn.
Здравствуйте. Это очень интересное казино , играя здесь я приобрёл много игрового опыта, я узнал что можно выиграть Джекпот и не получить его. Самое главное я теперь знаю, что в игре на их фишки мне нет равных, за один день можно выиграть 1000000 usd , даже не нужно особо напрягать мозг. Просто кидай карты на стол , система сама сделает тебя победителем. На реальные деньги за все годы игры я не выиграл ни разу нормальной суммы которую можно было поставить на вывод.
Playing for chips, there is nothing better, here you are always in the black
Игра на фишки, нет ничего лучше , тут вы всегда в плюсе
No cons found, the casino does everything so that you cannot win real money
Минусов не найдено, казино делает всё чтобы вы не смогли выиграть реальные деньги
• 3 years ago
I have been a Pokerstars user for many years, I like the variety of games, although in recent times it has changed a lot and there are fewer options, even so it is still one of my favorite casinos, even the poker options have been reduced and the amount of users too, I imagine the number of options on the market. I should mention that I have never had any problems with deposits or withdrawals.
Soy usuario de Pokerstars desde hace muchos años atrás, me gusta la variedad de juegos aunque en los últimos tiempos ha cambiado bastante y hay menos opciones aún así sigue siendo uno de mis casinos favoritos, hasta las opciones de poker se han reducido y la cantidad de usuarios también, me imagino a la cantidad de opciones que hay en el mercado. Debo mencionar que nunca he tenido problemas con los depósitos ni retiros.
Speed at the time of withdrawals for profits.
Rapidez a la hora de retiros por ganancias.
Some weekly free spin bonuses
Algunos bonos de free spins semanales
Now the withdrawals to my country are immediate and the withdrawal amounts have been lowered, before it was 100 dollars to credit cards, now it is 10 dollars minimum amount to cards. I am delighted with this casino and that on many occasions I do not obtain profits.
Ahora los retiros a mi pais son inmediatos y bajaron los montos de retiro, antes era de 100 dolares a tarjetas de credito, ahora son 10 dolares monto minimo a tarjetas. Yo encantado con este casino y eso que en muchas ocasiones no obtengo ganancias.
Customer service can and should be better.
El servicio al cliente pueden y deberían ser mejor.
• 4 years ago
One of the best casinos for German players. This casino always pays out immediately and I have most of my winnings there. Absolutely safe reliable and reputable. Please comply with the terms and conditions of this casino and you will surely have your fun. I've already made more than €3000 in sales with this casino, I've never really been in the red. Verification also works without any problems. I recommend everyone to play there. The other German casinos are stingy with the winnings and try to make maximum profit
Eines der besten Casinos für Deutsche Spieler. Dieses Casino Zahlt immer sofort aus und meine meisten Gewinne habe ich dort. Absolut sicher zuverlässig und Seriös. Bitte haltet die AGB von diesem Casino ein und ihr werdet mit Sicherheit euren Spass haben. Ich habe mit diesem Casino schon mehr als 3000€ Umsatz gemacht nie war ich wirklich in minus. Verifizierung klappt auch problemlos. Ich empfehle jeden dort zu spielen. Die anderen Deutschen Casinos geizen mit den Gewinnen und versuchen maximalen Profit zu schlagen
Very fast payout
Sehr schnelle Auszahlung
Absolutely serious and safe
Absolut seriös und sicher
Hassle-free verification
Problemlose Verifizierung
High payout percentage
Hohe Auszahlungsquote
• 4 years ago
it is the only casino that pays out winnings without any problem it doesn't take long to pay out winnings without any problem not like mr bet casino .casino ibet . Vulcan Vegas, which are the worst casinos. I always play in almost all casinos, but the only one that is better is this casino.
es el único casino que paga las ganancias sin ningún problema no tarda en pagar e retirado ganancias sin ningún problema no cono el casino mr bet .casino ibet . Vulcan vegas que son los pésimos casino yo juego siempre en casino en casi todos pero el único de todos mejor es este casino
fast in every way deposits withdrawals verification
rápidos en todo los sentidos depósitos retiros verificación
games good bonuses
juegos bueno bonos
could be better attention online
podria ser mejor atención online
more different bonuses
mas bonos distintos
• 4 years ago
Trick, bug or scam at the Pokerstars Casino Races
I wanna show you the results of the last daily Pokerstars Casino Races. In this races the scores are based on the multiplier of the bet (1000 point on 10x win) 100 consecutive spins, not depending of the stake, so theoretically everyone should have a chance to win this races.
Since April they introduced a 10.000 max points limit/spin to "help negate the advantage players with more money", but since then there are the same users in the TOP 10 of the races every and every day. Look at "5.0.", "K.E.", "S.-.", "L.A.", "O.F.", "S.P.", "S.I."... users, they are winning every day. With the new rule a 45.000 score should be the best or at least in TOP3, excluding this players, but look at their scores. THE OTHER PLAYERS DOESN’T HAVE ANY CHANCE! IS THIS FAIR?
I’ve sent a lots of email to Stars support, but they say that the scores are correctly win. There was other bugs in the races in the past but were solved in just few days. This one is running for 2 months.
What do you think it is? A Bug, a trick, a scam or an intended bug left for some pokerstars "close" users? Is this fair?
If you want to try find the bug I give you a hint: all scores are 5 multiplier and there are just few games where you can win 5 points. I didnt find it by I wish good luck to you!
I think that there is a single game they are playing, and Stars don’t want to remove it and solve this problem.
Most useless Customer Suport from all gambling sites in the world. I expressed my concern regarding my deposit limits and i told them that i will close the accounts if my issue is not fixed. So they acted in my name and closed the account. Who does that? Useless pieces of...brownies. Will leave negative reviews after negative reviews on all sites online, untill i bring this app down.
• 4 years ago
I have a bad experience. I've been making deposits for over a year, and I've never had a profit to withdraw, hence my displeasure with this casino, I've never been able to withdraw anything.!!!!!!
Tenho uma má experiencia. Há mais de um ano que faço depósitos, e nunca mas nunca tive lucro para levantar , daí o meu desagrado com este casino, nunca deu para levantar nada.!!!!!!
• 4 years ago
PokerStars Casino is a solid platform that deserves a high score because they have a good platform. In terms of positives, there are tons on this site including the game catalogue that boasts many top-tier developers and their games. They have been tested by loads of people around the world that are experts in that area. While the score is high, there are some negatives that we have to talk about including the lack of a live chat which leaves out the interactive part of a good online casino. Navigation is a slight problem as well which should be solved.
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