- Huge variety of slot games
- Daily bonuses
- Slow and outdated interface
- RTP Aggressive and lousy
- Daily bonuses are an insult to dignity
- Weekend chests generally come with 1 free spin
- Help chat does not exist
Rated by 79 users
In this review of PokerStars Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Although PokerStars Casino scored an Above average Safety Index of 7.7, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Take a look at our full PokerStars Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our PokerStars Casino review, we carefully went through and inspected the Terms and Conditions of PokerStars Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
PokerStars Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include PokerStars Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, PokerStars Casino has attained an Above average Safety Index of 7.7. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of PokerStars Casino during our review.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 23 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 30,508 black points in total, out of which 512 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 79 user reviews given to PokerStars Casino, it has a Good User feedback score. The reviews are available on this page in the User reviews section.
PokerStars Casino is owned by Rational Intellectual Holdings Limited and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
PokerStars Casino has a gambling license issued by Serviço de Regulação e Inspeção de Jogos in Portugal.
PokerStars Casino accepts deposits via 14 payment methods. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, PayPal, Multibanco, Maestro, Bank transfer, ApplePay, Skrill 1-Tap, MB Way, Rapid Transfer, Bank wire.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits | Win limits |
---|---|
Unlimited | No win limit |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at PokerStars Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Portuguese |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PokerStars Casino, account management, withdrawal process, etc. We would say PokerStars Casino has an average customer support based on the responses we have received during our testing.
PokerStars Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Jackpot games, Poker.
Games from 17 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Thunderkick, iSoftBet, Leander Games, Ash Gaming, Core Gaming, MGA, Reel Kingdom, The Stars Group, Stakelogic, Skywind Group, Wild Streak Gaming, Hurricane Games.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from PokerStars Casino in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by PokerStars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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