HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Dec 2023
Black points: 725
Disputed amount: £5,000
Safety Index 0.6 Very low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 18 Dec 2023
Black points: 684
Disputed amount: £4,600
Safety Index 0.6 Very low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal of winnings has been delayed.

Unresolved Submitted: 17 Dec 2023
Black points: 145
Disputed amount: £500
Safety Index 0.6 Very low
Our verdict No reaction

Woospin Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 14 Dec 2023
Black points: 1,216
Disputed amount: A$5,351
Safety Index 2.3 Very low
Our verdict No reaction

Vbet Casino IN - Player's account locked and under review.

Unresolved Submitted: 14 Dec 2023
Black points: 80
Disputed amount: 1,500 INR
Safety Index 6.3 Below average
Our verdict No reaction

FoxyPlay Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 13 Dec 2023
Black points: 784
Disputed amount: 7,517 zł
Safety Index 3.9 Low
Our verdict No reaction policy

Superb Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 13 Dec 2023
Black points: 247
Disputed amount: 14,000 kr
Safety Index 1.8 Very low
Our verdict No reaction policy

BigWins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 13 Dec 2023
Black points: 722
Disputed amount: £5,000
Safety Index 0.5 Very low
Our verdict Against fair gambling

Casongo Casino - Player's account blocked after withdrawal request.

Unresolved Submitted: 12 Dec 2023
Black points: 65
Disputed amount: 3,814 kr.
Safety Index 6.3 Below average
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 12 Dec 2023
Black points: 100
Disputed amount: £300
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 2,841 - 2,850 of 5,110 complaints
1...284 285 286...511
Go to pageof 511 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.