HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,505Opened763Unresolved5,496Resolved13,121Rejected22,125
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

ZeSlots Casino - Player's winnings are delayed.

Unresolved Submitted: 30 May 2024
Black points: 812
Disputed amount: €941
Safety Index 3.2 Very low
Our verdict No reaction policy

Richy Casino - Player is not able to access his account.

Unresolved Submitted: 29 May 2024
Black points: 1,325
Disputed amount: $156,000,000 COP
Safety Index 2.0 Very low
Our verdict No reaction policy

32Red Casino UK - Player's winnings are threatened by casino's claim of an overpayment.

Unresolved Submitted: 29 May 2024
Black points: 44
Disputed amount: £182
Safety Index 9.3 Very high
Our verdict No reaction policy

BetOriginal Casino - Player’s account is closed and funds are confiscated over alleged bonus abuse.

Unresolved Submitted: 29 May 2024
Black points: 140
Disputed amount: £2,500
Safety Index 4.8 Low
Our verdict No reaction

Casinado Casino - Player's winnings are delayed.

Unresolved Submitted: 29 May 2024
Black points: 80
Disputed amount: €49
Safety Index 6.1 Below average
Our verdict No reaction

Cirusbet Casino - Player's account verification delayed and non-responsive support.

Unresolved Submitted: 29 May 2024
Black points: 100
Disputed amount: €60
Safety Index 6.2 Below average
Our verdict No reaction policy

Doctor Spins Casino - Player can't access winnings due to account closure.

Unresolved Submitted: 28 May 2024
Black points: 156
Disputed amount: €650
Safety Index 2.6 Very low
Our verdict No reaction policy

Lottomatica Casino - Player can't close account and withdraw funds.

Unresolved Submitted: 28 May 2024
Black points: 566
Disputed amount: €8,000
Safety Index 9.5 Very high
Our verdict Uncertain case

Playmax Casino - Player's deposit is not credited.

Unresolved Submitted: 28 May 2024
Black points: 40
Disputed amount: ৳3,034
Safety Index 5.5 Below average
Our verdict No reaction

bet365 Casino ES - Player's withdrawal and account access blocked due to prolonged verification procedures.

Unresolved Submitted: 27 May 2024
Black points: 253
Disputed amount: €1,000
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 2,831 - 2,840 of 5,496 complaints
1...283 284 285...550
Go to pageof 550 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!