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All41,506Opened760Unresolved5,496Resolved13,124Rejected22,126
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Our verdict Insufficient evidence from casino

Boom Casino - Player’s €4,000 withdrawal delayed and partially refunded.

Unresolved Submitted: 10 Jul 2024
Black points: 2,570
Disputed amount: £4,000
Safety Index 4.8 Low
Our verdict Failed self-exclusion

WinOlot Casino - Player’s account closure request has been ignored.

Unresolved Submitted: 10 Jul 2024
Black points: 1,081
Disputed amount: €2,000
Safety Index 4.5 Low
Our verdict No reaction

MadSlots Casino - Player’s account has been closed but refund is delayed.

Unresolved Submitted: 10 Jul 2024
Black points: 472
Disputed amount: £1,500
Safety Index 7.7 Above average
Our verdict No reaction policy

Simsinos Casino - Player’s withdrawal has been denied.

Unresolved Submitted: 09 Jul 2024
Black points: 37
Disputed amount: €450
Safety Index 4.5 Low
Our verdict No reaction policy

LuckyMax Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 09 Jul 2024
Black points: 678
Disputed amount: €5,300
Safety Index 0.2 Very low
Our verdict No reaction policy

Gangabet Casino MX - Player’s account has been blocked.

Unresolved Submitted: 09 Jul 2024
Black points: 224
Disputed amount: Mex$29,000
Safety Index 4.4 Low
Our verdict No reaction

Stellare Casino - Player’s winnings have not been paid out.

Unresolved Submitted: 09 Jul 2024
Black points: 668
Disputed amount: €1,400
Safety Index 2.2 Very low
Our verdict No reaction policy

4Stars Games Casino - Player’s withdrawal delayed after investigation initiated.

Unresolved Submitted: 08 Jul 2024
Black points: 49
Disputed amount: €653
Safety Index 7.2 Above average
Our verdict Uncertain case

CitoBet Casino - Player’s account has been blocked after a withdrawal request.

Unresolved Submitted: 07 Jul 2024
Black points: 88
Disputed amount: 1,250 R$
Safety Index 4.9 Low
Our verdict No reaction policy

JinxCasino - Player’s Bitcoin deposit is missing.

Unresolved Submitted: 07 Jul 2024
Black points: 54
Disputed amount: £120
Safety Index 2.0 Very low
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