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All41,506Opened761Unresolved5,496Resolved13,123Rejected22,126
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Our verdict No reaction policy

Parasino Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 06 Jul 2024
Black points: 346
Disputed amount: £1,717
Safety Index 3.5 Low
Our verdict Delayed payment, status unknown

Justbit Casino - Player experiences delayed refund after requested account closure.

Unresolved Submitted: 05 Jul 2024
Black points: 590
Disputed amount: €5,417
Safety Index 4.9 Low
Our verdict No reaction policy

Slottyway Casino - Player’s account has been blocked due to alleged multi-accounting.

Unresolved Submitted: 04 Jul 2024
Black points: 115
Disputed amount: 4,900 zł
Safety Index 5.4 Below average
Our verdict No reaction policy

bet365 Casino - Player’s account has been blocked and winnings confiscated.

Unresolved Submitted: 03 Jul 2024
Black points: 479
Disputed amount: C$9,330
Safety Index 9.8 Very high
Our verdict Justified complaint

Raketti Casino - Player’s loss limits were not applied.

Unresolved Submitted: 03 Jul 2024
Black points: 10,789
Disputed amount: €10,000
Safety Index 6.2 Below average
Our verdict No reaction

Superbet Casino RO - Player’s account has been closed.

Unresolved Submitted: 02 Jul 2024
Black points: 609
Disputed amount: 12,780 lei
Safety Index 8.9 High
Our verdict No reaction policy

LiliBet Casino JP - Player’s winnings were confiscated.

Unresolved Submitted: 01 Jul 2024
Black points: 399
Disputed amount: $7,244
Safety Index 8.0 High
Our verdict Insufficient evidence from casino

Kings of Sport Casino - Player’s withdrawal delayed despite verified KYC.

Unresolved Submitted: 29 Jun 2024
Black points: 1,112
Disputed amount: $2,225
Safety Index 3.3 Very low
Our verdict Uncertain case

BetFree Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 28 Jun 2024
Black points: 571
Disputed amount: €3,000
Safety Index 6.2 Below average
Our verdict No reaction

Superbet Casino RO - Player’s account has been closed.

Unresolved Submitted: 27 Jun 2024
Black points: 374
Disputed amount: 6,277 lei
Safety Index 8.9 High
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