HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,381Opened979Unresolved5,117Resolved12,384Rejected20,901
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

PlayWise365 Casino - Player’s account has been closed.

Unresolved Submitted: 07 Nov 2024
Black points: 174
Disputed amount: 18,755 INR
Safety Index 7.3 Above average
Our verdict No reaction

N8 Casino - Player's account remains active despite requests.

Unresolved Submitted: 06 Nov 2024
Black points: 50
Disputed amount: ??
Safety Index 8.5 High
Our verdict Failed self-exclusion

Casinoways - Player’s self-exclusion request was ignored.

Unresolved Submitted: 06 Nov 2024
Black points: 14,249
Disputed amount: €27,000
Safety Index 3.3 Very low
Our verdict No reaction

Ra Casino - Player’s account has been closed, seeking refund.

Unresolved Submitted: 05 Nov 2024
Black points: 817
Disputed amount: €1,850
Safety Index 4.5 Low
Our verdict No reaction policy

Big Wins Casino - Player's account has been closed.

Unresolved Submitted: 05 Nov 2024
Black points: 653
Disputed amount: €5,000
Safety Index 6.9 Above average
Our verdict No reaction

LWIN9 Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 04 Nov 2024
Black points: 519
Disputed amount: A$1,603
Safety Index 1.4 Very low
Our verdict Unreasonable excuse

Spinarium Casino - Player's account has been closed after a large win.

Unresolved Submitted: 04 Nov 2024
Black points: 28,436
Disputed amount: $14,218
Safety Index 1.1 Very low
Our verdict No reaction

ChalkWins Casino - Player's winnings have been confiscated.

Unresolved Submitted: 04 Nov 2024
Black points: 1,375
Disputed amount: €21,900
Safety Index 4.8 Low
Our verdict No reaction policy

ShinyWilds Casino - Player's withdrawal is delayed.

Unresolved Submitted: 03 Nov 2024
Black points: 111
Disputed amount: €400
Safety Index 4.3 Low
Our verdict No reaction policy

JackpotCity Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 03 Nov 2024
Black points: 25
Disputed amount: $74,000 CLP
Safety Index 8.0 High
Show more complaints (+10)
Showing 2,111 - 2,120 of 5,117 complaints
1...211 212 213...512
Go to pageof 512 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.