HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,248Opened1,010Unresolved4,891Resolved12,006Rejected20,341
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Aug 2024
Black points: 210
Disputed amount: €1,000
Safety Index:Very low
Our verdict Against fair gambling

Lucky Pays Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 01 Aug 2024
Black points: 18,343
Disputed amount: €34,000
Safety Index:Very low
Our verdict No reaction

NetBet Casino MX - Player's deposit is missing.

Unresolved Submitted: 29 Jul 2024
Black points: 100
Disputed amount: Mex$1,000
Safety Index:Low
Our verdict No reaction policy

Doctor Spins Casino - Player’s withdrawals have been delayed.

Unresolved Submitted: 28 Jul 2024
Black points: 127
Disputed amount: A$800
Safety Index:Very low
Our verdict No reaction policy

Wunderwins Casino - Player’s document upload has failed.

Unresolved Submitted: 27 Jul 2024
Black points: 12
Disputed amount: €50
Safety Index:Below average
Our verdict No reaction

ElitBet Casino - Player is unable to access account and withdraw funds.

Unresolved Submitted: 26 Jul 2024
Black points: 100
Disputed amount: 170 лв
Safety Index:High
Our verdict No reaction policy

bet365 Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 26 Jul 2024
Black points: 120
Disputed amount: €869
Safety Index:Very high
Our verdict Failed self-exclusion

LuckyMax Casino - Player’s account closure request delayed, leading to continued deposits.

Unresolved Submitted: 26 Jul 2024
Black points: 3,305
Disputed amount: €6,080
Safety Index:Very low
Our verdict No reaction policy

LiliBet Casino JP - Player’s winnings confiscated, and account closed.

Unresolved Submitted: 25 Jul 2024
Black points: 499
Disputed amount: 10,000 USD₮
Safety Index:High
Our verdict No reaction policy

LuckyMax Casino - Player’s self-exclusion was ignored by casino.

Unresolved Submitted: 25 Jul 2024
Black points: 211
Disputed amount: €1,000
Safety Index:Very low
Show more complaints (+10)
Showing 2,101 - 2,110 of 4,891 complaints
1...210 211 212...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.