HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,356Opened865Unresolved5,813Resolved13,759Rejected22,919
Active filters: Casino:
Clear all filters
Sort
Our verdict Against fair gambling

Booms.bet Casino - Player’s account is closed and funds are confiscated.

Unresolved Submitted: 29 Jun 2025
Black points: 12,083
Disputed amount: €10,300
Safety Index 2.5 Very low
Our verdict No reaction

Interwetten Casino DE - Player's account has been closed and winnings confiscated.

Unresolved Submitted: 29 Jun 2025
Black points: 268
Disputed amount: €730
Safety Index 8.7 High
Our verdict No reaction policy

WinnerCasino - Player's withdrawal has been delayed for weeks.

Unresolved Submitted: 29 Jun 2025
Black points: 97
Disputed amount: £700
Safety Index 2.4 Very low
Our verdict No reaction policy

Quacksino Casino - Player's account is closed over alleged cheating.

Unresolved Submitted: 28 Jun 2025
Black points: 322
Disputed amount: €4,561
Safety Index 5.1 Below average
Our verdict No reaction policy

SkyHills Casino - Player’s account has been closed and balance confiscated.

Unresolved Submitted: 28 Jun 2025
Black points: 1,038
Disputed amount: €9,000
Safety Index 2.7 Very low
Our verdict No reaction

Royal77 Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 27 Jun 2025
Black points: 138
Disputed amount: Mex$3,000
Safety Index 2.8 Very low
Our verdict Failed self-exclusion

BookofCasino - Player’s account closure is delayed.

Unresolved Submitted: 27 Jun 2025
Black points: 293
Disputed amount: €500
Safety Index 2.5 Very low
Our verdict Insufficient evidence from casino

Mexplay Casino - Player’s account has been closed.

Unresolved Submitted: 27 Jun 2025
Black points: 12,749
Disputed amount: Mex$240,000
Safety Index 3.2 Very low
Our verdict No reaction policy

Wunderwins Casino - Player faces withdrawal cap issues.

Unresolved Submitted: 27 Jun 2025
Black points: 29
Disputed amount: €150
Safety Index 5.7 Below average
Our verdict No reaction policy

Bety Casino - Player's winnings are confiscated.

Unresolved Submitted: 27 Jun 2025
Black points: 342
Disputed amount: €1,846
Safety Index 4.6 Low
Show more complaints (+10)
Showing 2,101 - 2,110 of 5,813 complaints
1...210 211 212...582
Go to pageof 582 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.