HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,236Opened1,020Unresolved4,893Resolved11,984Rejected20,339
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

CasinoJAX - Player's withdrawal is delayed.

Unresolved Submitted: 09 Jun 2025
Black points: 270
Disputed amount: C$1,536
Safety Index:Below average
Our verdict No reaction policy

Electric Wins Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 09 Jun 2025
Black points: 211
Disputed amount: £800
Safety Index:Very low
Our verdict Against fair gambling

Rollino Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 08 Jun 2025
Black points: 4,086
Disputed amount: €7,169
Safety Index:Very low
Our verdict No reaction

Rake Casino - Player’s deposit has not been credited.

Unresolved Submitted: 08 Jun 2025
Black points: 189
Disputed amount: $250
Safety Index:Below average
Our verdict No reaction

FCMoon Casino - Player's withdrawal is delayed due to account issues.

Unresolved Submitted: 08 Jun 2025
Black points: 889
Disputed amount: €2,000
Safety Index:Low
Our verdict No reaction

MelSpin Casino - Player's winnings have been confiscated.

Unresolved Submitted: 08 Jun 2025
Black points: 2,097
Disputed amount: A$11,984
Safety Index:Very low
Our verdict No reaction policy

SpinLand Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 07 Jun 2025
Black points: 192
Disputed amount: £700
Safety Index:Very low
Our verdict No reaction policy

Orozino Casino - Player's withdrawal is delayed and unresponsive.

Unresolved Submitted: 07 Jun 2025
Black points: 268
Disputed amount: €3,600
Safety Index:Below average
Our verdict No reaction

DBET Casino - Player's withdrawal is delayed.

Unresolved Submitted: 06 Jun 2025
Black points: 1,179
Disputed amount: 68,366 kr
Safety Index:Low
Our verdict Insufficient evidence from casino

EGB Casino - Player's account has been closed and winnings frozen.

Unresolved Submitted: 06 Jun 2025
Black points: 1,200
Disputed amount: $1,200
Safety Index:Low
Show more complaints (+10)
Showing 1,251 - 1,260 of 4,893 complaints
1...125 126 127...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.