HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,577Opened962Unresolved5,144Resolved12,450Rejected21,021
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Topwin.bg Casino - Player's withdrawal has been delayed and denied.

Unresolved Submitted: 16 Sep 2025
Black points: 3,975
Disputed amount: 32,000 лв
Safety Index 4.6 Low
Our verdict No reaction policy

Magic Win Casino - Player’s account has been closed.

Unresolved Submitted: 16 Sep 2025
Black points: 56
Disputed amount: £120
Safety Index 0.6 Very low
Our verdict No reaction policy

Fortunica Casino - Player’s withdrawal requests are repeatedly being cancelled.

Unresolved Submitted: 16 Sep 2025
Black points: 244
Disputed amount: A$2,000
Safety Index 5.1 Below average
Our verdict Insufficient evidence from casino

Arctic Casino - Player's winnings have been confiscated.

Unresolved Submitted: 16 Sep 2025
Black points: 1,154
Disputed amount: C$5,300
Safety Index 5.9 Below average
Our verdict No reaction policy

Savanna Wins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 16 Sep 2025
Black points: 128
Disputed amount: €450
Safety Index 1.2 Very low
Our verdict No reaction policy

Motherland Casino - Player experiences blocked account and delayed withdrawals.

Unresolved Submitted: 15 Sep 2025
Black points: 40
Disputed amount: $40
Safety Index 5.1 Below average
Our verdict No reaction policy

Rollbit Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 15 Sep 2025
Black points: 972
Disputed amount: 9,611 USD₮
Safety Index 4.1 Low
Our verdict No reaction

Caspero Casino - Player claims that payment has been delayed.

Unresolved Submitted: 15 Sep 2025
Black points: 15,893
Disputed amount: €326,372
Safety Index 1.1 Very low
Our verdict Uncertain case

Pribet Casino - Player’s account closure request is delayed.

Unresolved Submitted: 15 Sep 2025
Black points: 114
Disputed amount: €280
Safety Index 0.3 Very low
Our verdict No reaction

Foxygold Casino - Player’s account has been closed after withdrawal request.

Unresolved Submitted: 14 Sep 2025
Black points: 1,856
Disputed amount: C$9,000
Safety Index 0.7 Very low
Show more complaints (+10)
Showing 1,081 - 1,090 of 5,144 complaints
1...108 109 110...515
Go to pageof 515 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.