HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,224Opened1,041Unresolved4,891Resolved11,970Rejected20,322
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Wino Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 21 Jul 2025
Black points: 72
Disputed amount: €544
Safety Index:Very low
Our verdict No reaction

Tea Spins Casino - Player's cashout has been restricted.

Unresolved Submitted: 20 Jul 2025
Black points: 199
Disputed amount: £200
Safety Index:Very low
Our verdict Failed self-exclusion

BookofCasino - Player's account closure request is ignored.

Unresolved Submitted: 20 Jul 2025
Black points: 851
Disputed amount: €1,461
Safety Index:Very low
Our verdict No reaction policy

iWinFortune Casino - Player is unable to close her account.

Unresolved Submitted: 20 Jul 2025
Black points: 40
Disputed amount: ??
Safety Index:Very low
Our verdict No reaction

EjjaBet Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 20 Jul 2025
Black points: 229
Disputed amount: £507
Safety Index:Below average
Our verdict No reaction policy

Winzter Casino - Player’s account has been closed and withdrawals denied.

Unresolved Submitted: 19 Jul 2025
Black points: 332
Disputed amount: 20,000 kr
Safety Index:Low
Our verdict No reaction policy

NationalBet Casino - Player’s withdrawal is delayed due to KYC issues.

Unresolved Submitted: 18 Jul 2025
Black points: 228
Disputed amount: £900
Safety Index:Very low
Our verdict No reaction policy

Sixty6 Casino - Player's account is closed and withdrawal denied.

Unresolved Submitted: 18 Jul 2025
Black points: 155
Disputed amount: $700
Safety Index:Below average
Our verdict No reaction policy

Extreme Spins Casino - Player's withdrawal is delayed and site is closed.

Unresolved Submitted: 18 Jul 2025
Black points: 217
Disputed amount: £840
Safety Index:Very low
Our verdict No reaction policy

Nords Casino - Player’s winnings were voided.

Unresolved Submitted: 18 Jul 2025
Black points: 204
Disputed amount: €4,701
Safety Index:Low
Show more complaints (+10)
Showing 1,081 - 1,090 of 4,891 complaints
1...108 109 110...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.