HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,222Opened1,044Unresolved4,890Resolved11,968Rejected20,320
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Lucky Whale Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 11 Aug 2025
Black points: 95
Disputed amount: €300
Safety Index:Below average
Our verdict No reaction policy

Goldbet Casino - Player’s account is closed after withdrawal.

Unresolved Submitted: 11 Aug 2025
Black points: 486
Disputed amount: NZ$6,000
Safety Index:Very low
Our verdict Unreasonable excuse

CO77AUS Casino - Player's withdrawal has been confiscated.

Unresolved Submitted: 11 Aug 2025
Black points: 500
Disputed amount: A$152
Safety Index:Very low
Our verdict Failed self-exclusion

Beton.win Casino - Player’s account is opened despite the self-exclusion request.

Unresolved Submitted: 11 Aug 2025
Black points: 619
Disputed amount: $1,200,000 CLP
Safety Index:Low
Our verdict No reaction policy

Winstler Casino - Player’s account has been permanently closed.

Unresolved Submitted: 11 Aug 2025
Black points: 137
Disputed amount: €500
Safety Index:Very low
Our verdict No reaction policy

Golden Genie Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 11 Aug 2025
Black points: 149
Disputed amount: £490
Safety Index:Very low
Our verdict No reaction policy

Amonbet Casino - Player's account remains open despite self-exclusion request.

Unresolved Submitted: 11 Aug 2025
Black points: 647
Disputed amount: £4,000
Safety Index:Very low
Our verdict No reaction policy

Svenplay Casino - Player’s winnings are being confiscated.

Unresolved Submitted: 11 Aug 2025
Black points: 131
Disputed amount: €2,490
Safety Index:Low
Our verdict No reaction policy

Golden Panda Casino - Player’s account has been closed after winnings.

Unresolved Submitted: 10 Aug 2025
Black points: 1,112
Disputed amount: €10,000
Safety Index:Very low
Our verdict No reaction policy

GoldenPharaoh Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 10 Aug 2025
Black points: 105
Disputed amount: £800
Safety Index:Very low
Show more complaints (+10)
Showing 1,001 - 1,010 of 4,890 complaints
1...100 101 102...489
Go to pageof 489 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.