The player from Australia requested a withdrawal three months ago, which was initially promised within three business days.
Withdrawal was requested and was told up to 3 business days but have continually been given the run around.
saying it’s a 3rd party issue they are trying to resolve meanwhile continuing to promote payment methods and refer friend promotions
i have successfully withdrawn in the past but something is different this time and I fear it’s a scam. Please help
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Dear Jl9119,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?
We will do our best to resolve this issue promptly. Thank you in advance for your reply.
Best regards,
Kristina
Kristina is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
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