HomeComplaintsWager Tales Casino - Player's withdrawal has been delayed.

Wager Tales Casino - Player's withdrawal has been delayed.

Opened
Current status

Waiting for player to reply

3d 17h 18m 9s

Wager Tales Casino
Safety Index:Very low

Case summary

The player from Germany has been waiting over 22 days for a withdrawal after requesting it two weeks ago, despite being verified.

Public
Public
4 days ago
deTranslationgb

I've been waiting for my payout for over 22 days.

I am verified.

Reply to Prophane every time.

Automatic translation:
Public
Public
3 days ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
3 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

  • Have you made any successful withdrawals from the casino in the past?
  • Have you accumulated your winnings with the help of a bonus?
  • Were you able to reach casino support regarding the delay? Have you received any response?

Thank you very much in advance for your reply.

Best regards,

Tomas

Chros127 has 3d 17h 18m 9s to reply

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