HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,420Opened958Unresolved5,125Resolved12,394Rejected20,943
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

1win Casino - The player's withdrawal is delayed.

Resolved Submitted: 03 Jan 2023
Disputed amount: $5,487
Safety Index 8.5 High
Our verdict Case closed

BetiBet Casino - The player struggles to withdraw his balance.

Resolved Submitted: 03 Jan 2023
Disputed amount: €3,233
Safety Index 9.1 Very high
Our verdict Case closed

Vulkan Casino UA - Player believes that their withdrawal has been delayed.

Resolved Submitted: 03 Jan 2023
Disputed amount: 8,590 ₴
Safety Index 7.8 Above average
Our verdict Case closed

Mondcasino - Player’s struggling to complete account verification.

Resolved Submitted: 03 Jan 2023
Disputed amount: €4,000
Safety Index 9.0 Very high
Our verdict Case closed

Premier Casino - Player’s deposit has never been credited to her account.

Resolved Submitted: 03 Jan 2023
Disputed amount: €50
Safety Index 9.0 Very high
Our verdict Case closed

V.Vegas Casino - Player claims that payment has been delayed.

Resolved Submitted: 02 Jan 2023
Disputed amount: 211 R$
Safety Index 9.8 Very high
Our verdict Case closed

MyStake Casino - The player struggles to verify his account.

Resolved Submitted: 02 Jan 2023
Disputed amount: €7,900
Safety Index 9.6 Very high
Our verdict Case closed

V.Vegas Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 02 Jan 2023
Disputed amount: 15,000 руб
Safety Index 9.8 Very high
Our verdict Case closed

Generation VIP Casino - Player’s winnings were voided.

Resolved Submitted: 01 Jan 2023
Disputed amount: £780
Safety Index 8.4 High
Our verdict Case closed

ExciteWin Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 01 Jan 2023
Disputed amount: €1,600
Safety Index 9.2 Very high
Show more complaints (+10)
Showing 9,841 - 9,850 of 12,394 complaints
1...984 985 986...1,240
Go to pageof 1,240 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.