HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,377Opened1,038Unresolved4,903Resolved12,038Rejected20,398
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

QuickWin Casino - Player's account closed after withdrawal requests.

Resolved Submitted: 28 Jun 2023
Disputed amount: €1,500
Safety Index:Very high
Our verdict Case closed

MyStake Casino - Player can't use or withdraw his bonus.

Resolved Submitted: 28 Jun 2023
Disputed amount: $6,000 ARS
Safety Index:Very high
Our verdict Case closed

Smokace Casino - Player’s account was blocked due to gambling addiction.

Resolved Submitted: 28 Jun 2023
Disputed amount: $102,300 ARS
Safety Index:Very high
Our verdict Case closed

N1 Bet Casino - Player is unable to complete the verification process.

Resolved Submitted: 28 Jun 2023
Disputed amount: €50
Safety Index:High
Our verdict Case closed

BetShah Casino - Player experiences withdrawal delay.

Resolved Submitted: 28 Jun 2023
Disputed amount: 10,800 INR
Safety Index:Low
Our verdict Case closed

HunnyPlay Casino - Player's withdrawal is delayed.

Resolved Submitted: 27 Jun 2023
Disputed amount: 252.940002 BNB
Safety Index:Very low
Our verdict Case closed

Dexterbet Casino - Player’s winnings were reduced after the casino enforced the maximum cashout rule.

Resolved Submitted: 27 Jun 2023
Disputed amount: €14,000
Safety Index:Below average
Our verdict Case closed

Nine Casino - Player's account was closed without explanation.

Resolved Submitted: 27 Jun 2023
Disputed amount: £675
Safety Index:High
Our verdict Case closed

Maneki Casino - Withdrawal request delayed with conditions to be met.

Resolved Submitted: 27 Jun 2023
Disputed amount: C$240
Safety Index:High
Our verdict Case closed

bet365 Casino GR - Player's Bet365 account has been closed with remaining balance.

Resolved Submitted: 27 Jun 2023
Disputed amount: €600
Safety Index:Very high
Show more complaints (+10)
Showing 8,661 - 8,670 of 12,038 complaints
1...866 867 868...1,204
Go to pageof 1,204 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.