HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,792Opened930Unresolved4,682Resolved11,534Rejected19,646
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

PachiPachi Casino - Technical issues are causing withdrawal delays.

Resolved Submitted: 07 Mar 2024
Disputed amount: ¥67,300
Safety Index:Below average
Our verdict Case closed

Cashwin Casino - Player’s deposit has not been credited to his account.

Resolved Submitted: 07 Mar 2024
Disputed amount: €25
Safety Index:High
Our verdict Case closed

Royal Stars Casino - Player unable to access winnings after cryptocurrency restrictions.

Resolved Submitted: 07 Mar 2024
Disputed amount: $1,056
Safety Index:High
Our verdict Case closed

iWild Casino - Player's deposit not reflected in account.

Resolved Submitted: 07 Mar 2024
Disputed amount: €20
Safety Index:Very high
Our verdict Case closed

EmirBet Casino - Player struggles to self-exclude from casino.

Resolved Submitted: 07 Mar 2024
Disputed amount: ??
Safety Index:Low
Our verdict Case closed

Royspins Casino - Player's deposit not reflected in account.

Resolved Submitted: 07 Mar 2024
Disputed amount: €91
Safety Index:High
Our verdict Case closed

Playzilla Casino - Player’s withdrawal is blocked by the casino.

Resolved Submitted: 06 Mar 2024
Disputed amount: €2,400
Safety Index:Very high
Our verdict Case closed

PlayUZU Casino ES - Player experiences challenges with depositing into casino.

Resolved Submitted: 06 Mar 2024
Disputed amount: €160
Safety Index:Very high
Our verdict Case closed

iWild Casino DE - Player's withdrawal is delayed.

Resolved Submitted: 06 Mar 2024
Disputed amount: €1,600
Safety Index:High
Our verdict Case closed

Polestar Casino - Player's multiple withdrawal attempts have been canceled.

Resolved Submitted: 06 Mar 2024
Disputed amount: €280
Safety Index:High
Show more complaints (+10)
Showing 6,791 - 6,800 of 11,534 complaints
1...679 680 681...1,154
Go to pageof 1,154 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.