HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,722Opened1,042Unresolved4,807Resolved11,827Rejected20,046
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Onlywin Casino - Player’s winnings have been confiscated.

Resolved Submitted: 30 Dec 2024
Disputed amount: €1,070
Safety Index:Very low
Our verdict Case closed

Spinanga Casino - Player's withdrawals are delayed and account service is lacking.

Resolved Submitted: 30 Dec 2024
Disputed amount: €480
Safety Index:High
Our verdict Case closed

Cashed Casino - Player’s withdrawal is delayed due to account verification issues.

Resolved Submitted: 30 Dec 2024
Disputed amount: €5,220
Safety Index:High
Our verdict Case closed

Golden Panda Casino - Player’s funds are confiscated due to account closure.

Resolved Submitted: 30 Dec 2024
Disputed amount: €18,500
Safety Index:Very low
Our verdict Case closed

Slotexo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 30 Dec 2024
Disputed amount: €1,500
Safety Index:Above average
Our verdict Case closed

Bruce Bet Casino - Player's withdrawal is delayed due to address change.

Resolved Submitted: 29 Dec 2024
Disputed amount: €4,500
Safety Index:Low
Our verdict Case closed

31bet Casino - Player’s account verification is delayed.

Resolved Submitted: 29 Dec 2024
Disputed amount: C$4,067
Safety Index:Above average
Our verdict Case closed

Crocoslots Casino - Player’s deposit is not refunded.

Resolved Submitted: 29 Dec 2024
Disputed amount: 84 TRX
Safety Index:Below average
Our verdict Case closed

Voodoo Casino - Player’s cashout request keeps getting rejected.

Resolved Submitted: 29 Dec 2024
Disputed amount: NZ$300
Safety Index:High
Our verdict Case closed

Yakuzabet Casino - Player's bonus is being refused for a second deposit.

Resolved Submitted: 29 Dec 2024
Disputed amount: 5,882 TRX
Safety Index:Very low
Show more complaints (+10)
Showing 5,191 - 5,200 of 11,827 complaints
1...519 520 521...1,183
Go to pageof 1,183 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.