HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,058Opened913Unresolved5,350Resolved12,909Rejected21,886
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Katana Spin Casino - Player's withdrawals are being delayed.

Resolved Submitted: 18 Aug 2025
Disputed amount: £439
Safety Index 7.3 Fresh casino
Our verdict Case closed

Bruce Bet Casino - Player's withdrawal is delayed due to document rejection.

Resolved Submitted: 18 Aug 2025
Disputed amount: €402
Safety Index 4.0 Low
Our verdict Case closed

AllySpin Casino - Player's account has been closed by the casino.

Resolved Submitted: 18 Aug 2025
Disputed amount: €40
Safety Index 8.4 High
Our verdict Case closed

WikiLuck Casino - Player claims that payment has been delayed.

Resolved Submitted: 18 Aug 2025
Disputed amount: €419
Safety Index 4.7 Low
Our verdict Case closed

BDM Bet Casino - Player's withdrawal is delayed due to documentation issues.

Resolved Submitted: 18 Aug 2025
Disputed amount: €3,000
Safety Index 9.0 Very high
Our verdict Case closed

Winaura Casino - Player's account has been closed after repeated withdrawal requests.

Resolved Submitted: 18 Aug 2025
Disputed amount: €76
Safety Index 8.3 High
Our verdict Case closed

Bizzo Casino - Player's withdrawal is delayed after self-exclusion.

Resolved Submitted: 18 Aug 2025
Disputed amount: €130
Safety Index 7.5 Above average
Our verdict Case closed

iWild Casino - Player claims that payment has been delayed.

Resolved Submitted: 18 Aug 2025
Disputed amount: €400
Safety Index 9.8 Very high
Our verdict Case closed

Posido Casino - Player’s withdrawal is delayed for over a month.

Resolved Submitted: 18 Aug 2025
Disputed amount: €300
Safety Index 8.1 High
Our verdict Case closed

Betandplay Casino - Player's account deletion request is ignored.

Resolved Submitted: 18 Aug 2025
Disputed amount: ??
Safety Index 6.8 Above average
Show more complaints (+10)
Showing 3,591 - 3,600 of 12,909 complaints
1...359 360 361...1,291
Go to pageof 1,291 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.