HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43785Opened828Not solved5492Solved12381Rejected25084
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €5,000

Jungle Raja Casino - Player is complaining about withdrawal times.

Jungle Raja Casino
Safety Index:Above average Submitted: 25 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: R3,000

Africasino - Player has a problem with his withdrawal.

Africasino
Safety Index:Low Submitted: 25 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €80

Stay Lucky Casino - Casino was unable to close player’s account.

Stay Lucky Casino
Safety Index:Very low Submitted: 24 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: $500

Sloto'Cash Casino - Player is experiencing a problem with his withdrawal.

Sloto'Cash Casino
Safety Index:Above average Submitted: 23 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €2,800

Blitz Casino - Long verification process.

Blitz Casino
Safety Index:Above average Submitted: 22 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: 830 ₴

HITLOTO Casino - Player is not receiving his withdrawal.

HITLOTO Casino
Safety Index:Very low Submitted: 22 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: $100

BondiBet Casino - Player’s account has been blocked.

BondiBet Casino
Safety Index:Below average Submitted: 21 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: $45

HITLOTO Casino - Player’s withdrawal has been delayed after account verification.

HITLOTO Casino
Safety Index:Very low Submitted: 19 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €1,000

Malina Casino - Withdrawal has been delayed.

Malina Casino
Safety Index:Very high Submitted: 17 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: A$750

True Blue Casino - Player’s withdrawal has been pending for more than three months.

True Blue Casino
Safety Index:Above average Submitted: 16 Oct 2019
Show more complaints (+10)
Showing 12,341 - 12,350 of 12,381 complaints
1...1234 1235 1236...1239
Go to pageof 1,239 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news