HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39534Opened932Not solved5101Solved11067Rejected22434
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: $80

Desert Nights Casino - Player’s winnings have been capped.

Desert Nights Casino
Safety Index:Below average Submitted: 06 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: Can$2,000

Casino Moons - Player’s withdrawal has been delayed.

Casino Moons
Safety Index:Above average Submitted: 06 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: Can$1,000

Dreamz Casino - Player’s account has been blocked.

Dreamz Casino
Safety Index:Above average Submitted: 06 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €50

N1 Casino - Player’s deposit was never credited to the casino account.

N1 Casino
Safety Index:High Submitted: 06 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €1,400

Casino Intense - Player’s several requests for self-exclusion have been overlooked.

Casino Intense
Safety Index:Very low Submitted: 05 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: £100.85

Leonmonaco Casino - Player’s deposit has never been credited to casino account.

Leonmonaco Casino
Safety Index:Very low Submitted: 05 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €1,800

Play24Bet Casino - Player’s request to self-exclude herself has been overlooked.

Play24Bet Casino
Safety Index:Very low Submitted: 04 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: ??

WinsPark Casino - Player’s requests to close his account have been overlooked.

WinsPark Casino
Safety Index:Below average Submitted: 04 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: Can$850

21.com Casino - Player’s withdrawal has been delayed. This complaint got solved.

21.com Casino
Safety Index:High Submitted: 03 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €1,006

Champagne Spins Casino - Player’s dissatisfied with the wagering requirements.

Champagne Spins Casino
Safety Index:Above average Submitted: 03 Jul 2020
Show more complaints (+10)
Showing 10,561 - 10,570 of 11,067 complaints
1...1056 1057 1058...1107
Go to pageof 1,107 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news