HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37488Opened989Not solved4945Solved10429Rejected21125
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €2,900

Winorama Casino - Player’s trying to complete KYC verification.

Winorama Casino
Safety Index:Below average Submitted: 22 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: $18,827

Red Dog Casino - Player’s struggling to contact casino and withdraw his winnings.

Red Dog Casino
Safety Index:High Submitted: 22 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €650

Slot Wolf Casino - Player’s winnings from bonus play have been voided.

Slot Wolf Casino
Safety Index:High Submitted: 21 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €220

EgoCasino - Player’s withdrawals have been pending.

EgoCasino
Safety Index:Very low Submitted: 21 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €75

Kassu Casino - Player’s account has been closed after self-exclusion of another family member.

Kassu Casino
Safety Index:Above average Submitted: 20 Mar 2020
Resolved Our verdict

Publicity helped

Black points: 128
Disputed amount: €6,000

Box 24 Casino - Player’s request for self-exclusion has been ignored.

Box 24 Casino
Safety Index:Low Submitted: 20 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €220

Casino Astral - Player’s questioning bonus wagering requirements.

Casino Astral
Safety Index:Low Submitted: 19 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €300

Funclub Casino - Player’s struggling to receive his winnings.

Funclub Casino
Safety Index:Below average Submitted: 18 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €2,350

BetAmo Casino - Player’s account has been closed due to multiple accounts accusation.

BetAmo Casino
Safety Index:Below average Submitted: 18 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €1,500

4KingSlots Casino - Player’s struggling to receive his bonus winnings.

4KingSlots Casino
Safety Index:Low Submitted: 18 Mar 2020
Show more complaints (+10)
Showing 10,211 - 10,220 of 10,429 complaints
1...1021 1022 1023...1043
Go to pageof 1,043 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news