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All41,259Opened858Unresolved5,407Resolved13,008Rejected21,986
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Our verdict Unjustified complaint

Viking Luck Casino - Player’s account closure request is delayed.

Closed Submitted: 20 Jan 2025
Disputed amount: €2,375
Safety Index 6.1 Below average
Our verdict Player stopped responding

Snatch Casino - Player’s verification process is being unnecessarily delayed.

Closed Submitted: 20 Jan 2025
Disputed amount: €100
Safety Index 9.8 Very high
Our verdict Other

Kinghills Casino - Player demands a refund due to account restrictions.

Closed Submitted: 20 Jan 2025
Disputed amount: £700
Safety Index 8.9 High
Our verdict Player stopped responding

Roby Casino - Player’s withdrawal has been delayed.

Closed Submitted: 20 Jan 2025
Disputed amount: €250
Safety Index 5.7 Below average
Our verdict Other

Amerio Casino - Player’s account is closed without explanation.

Closed Submitted: 20 Jan 2025
Disputed amount: ??
Safety Index 3.5 Low
Our verdict Player stopped responding

Oshi Casino - Player's winnings are being denied.

Closed Submitted: 20 Jan 2025
Disputed amount: €9,000
Safety Index 8.0 High
Our verdict Other

Winshark Casino - Player's winnings are delayed by repeated verification requests.

Closed Submitted: 20 Jan 2025
Disputed amount: ??
Safety Index 8.6 High
Our verdict Other

Rocket Spin Casino - Player's account closure request is ignored.

Closed Submitted: 20 Jan 2025
Disputed amount: €3,500
Safety Index 8.5 High
Our verdict Player stopped responding

Amerio Casino - Player's winnings are being delayed.

Closed Submitted: 19 Jan 2025
Disputed amount: 180 R$
Safety Index 3.5 Low
Our verdict Player stopped responding

Instant Casino - Player’s account closure request is ignored.

Closed Submitted: 19 Jan 2025
Disputed amount: €18,000
Safety Index 0.8 Very low
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