HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36952Opened938Not solved4909Solved10277Rejected20828
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: ¥43,000,000

Galactic Wins Casino - Player’s withdrawal has been delayed.

Galactic Wins Casino
Safety Index:Below average Submitted: 13 Mar 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €8,000

Lemon Casino - Player is struggling to withdraw his winnings.

Lemon Casino
Safety Index:Very high Submitted: 13 Mar 2023
Case closed Our verdict

Other

Disputed amount: €50

Slotman Casino - Player complains that he didn’t receive the Second Deposit bonus.

Slotman Casino
Safety Index:High Submitted: 13 Mar 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €260

Leon Casino - Player is struggling to withdraw his winnings.

Leon Casino
Safety Index:Above average Submitted: 13 Mar 2023
Case closed Our verdict

Other

Disputed amount: €1,096

Suprabets Casino - Player's winnings have been confiscated.

Suprabets Casino
Safety Index:High Submitted: 13 Mar 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Slot Wolf Casino - Player’s account has been blocked.

Slot Wolf Casino
Safety Index:High Submitted: 13 Mar 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €800

Vulkan Vegas Casino - Player’s withdrawal has been delayed.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 13 Mar 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: Ł68

Stake Casino - Player's asking for a deposit refund.

Stake Casino
Safety Index:Above average Submitted: 13 Mar 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $3,500

WinPort Casino - Player's winnings have been reduced.

WinPort Casino
Safety Index:Below average Submitted: 13 Mar 2023
Case closed Our verdict

Insufficient evidence from player

Disputed amount: £8,800

Gossip Slots Casino - Player has been accused of playing a restricted game.

Gossip Slots Casino
Safety Index:Very high Submitted: 13 Mar 2023
Show more complaints (+10)
Showing 8,221 - 8,230 of 20,828 complaints
1...822 823 824...2083
Go to pageof 2,083 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more