HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,183Opened1,048Unresolved4,724Resolved11,628Rejected19,783
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Winnerz Casino - Player was able to register at the casino despite being self-excluded at the sister casino.

Closed Submitted: 21 Dec 2024
Disputed amount: €250
Safety Index:Very high
Our verdict Player stopped responding

Trickz Casino - Player was able to register despite being self-excluded at a sister casino.

Closed Submitted: 21 Dec 2024
Disputed amount: €354
Safety Index:Very high
Our verdict Player stopped responding

Cazeus Casino - Player claims that payment has been delayed.

Closed Submitted: 21 Dec 2024
Disputed amount: €500
Safety Index:Above average
Our verdict Player stopped responding

Legiano Casino - Player experiences delayed withdrawal from casino.

Closed Submitted: 21 Dec 2024
Disputed amount: C$1,200
Safety Index:High
Our verdict Other

SlotMonster Casino - Player's winnings are confiscated due to alleged bonus violations.

Closed Submitted: 21 Dec 2024
Disputed amount: €9,500
Safety Index:Very low
Our verdict Insufficient evidence from player

HitNSpin Casino - Player requests refund after self-exclusion failed.

Closed Submitted: 21 Dec 2024
Disputed amount: €38,000
Safety Index:Very high
Our verdict Other

Shuffle Casino - Player is unable to access an Airdrop due to being from a restricted jurisdiction.

Closed Submitted: 21 Dec 2024
Disputed amount: $15,291
Safety Index:Above average
Our verdict Player stopped responding

Wintopia Casino - Player’s withdrawal is delayed.

Closed Submitted: 21 Dec 2024
Disputed amount: €5,000
Safety Index:High
Our verdict Player stopped responding

RoboCat Casino - Player faces delayed withdrawal and account verification issues.

Closed Submitted: 21 Dec 2024
Disputed amount: 24,900 kr
Safety Index:Above average
Our verdict Player stopped responding

Spinsy Casino - Player's withdrawals are delayed.

Closed Submitted: 21 Dec 2024
Disputed amount: C$1,500
Safety Index:High
Show more complaints (+10)
Showing 6,941 - 6,950 of 19,783 complaints
1...694 695 696...1,979
Go to pageof 1,979 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.