HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,723Opened1,043Unresolved4,807Resolved11,827Rejected20,046
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

31bet Casino - Player cannot access his account.

Closed Submitted: 26 Apr 2025
Disputed amount: £30
Safety Index:Above average
Our verdict Player stopped responding

King's Chip Casino - Player's withdrawal is delayed.

Closed Submitted: 26 Apr 2025
Disputed amount: €750
Safety Index:Very low
Our verdict Player stopped responding

Superb Casino - Player’s winnings have been delayed.

Closed Submitted: 26 Apr 2025
Disputed amount: €900
Safety Index:Very low
Our verdict Other

Doctor Spins Casino - Player's winnings are delayed despite quick payout claims.

Closed Submitted: 26 Apr 2025
Disputed amount: €230
Safety Index:Very low
Our verdict Player stopped responding

DesiDice Casino - Player’s withdrawal is delayed due to a bonus issue.

Closed Submitted: 26 Apr 2025
Disputed amount: 30,000 INR
Safety Index:Above average
Our verdict Player stopped responding

Felix Spin Casino - Player’s withdrawal request is delayed.

Closed Submitted: 26 Apr 2025
Disputed amount: €391
Safety Index:Above average
Our verdict Player stopped responding

Spice Bingo Casino - Player's withdrawal is delayed due to account issues.

Closed Submitted: 26 Apr 2025
Disputed amount: £403
Safety Index:Below average
Our verdict Unjustified complaint

Razed Casino - Player’s account has been closed.

Closed Submitted: 26 Apr 2025
Disputed amount: 400 USD₮
Safety Index:High
Our verdict Player stopped responding

Monixbet Casino - Player's withdrawal is delayed.

Closed Submitted: 26 Apr 2025
Disputed amount: €2,000
Safety Index:Below average
Our verdict Other

Aussie55 Casino - Player's jackpot has not been awarded.

Closed Submitted: 26 Apr 2025
Disputed amount: A$107
Safety Index:Very low
Show more complaints (+10)
Showing 5,031 - 5,040 of 20,046 complaints
1...503 504 505...2,005
Go to pageof 2,005 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.