HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,754Opened883Unresolved5,718Resolved13,548Rejected22,605
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Betovo Casino - Player's account has been closed and funds confiscated.

Closed Submitted: 12 Oct 2025
Disputed amount: €280
Safety Index 8.2 High
Our verdict Other

Supraplay Casino - Player's account is improperly reopened.

Closed Submitted: 12 Oct 2025
Disputed amount: £5,000
Safety Index 6.8 Above average
Our verdict Player stopped responding

BDM Bet Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 12 Oct 2025
Disputed amount: A$14,361
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Casinolo Casino - Player’s account closure request is being ignored.

Closed Submitted: 12 Oct 2025
Disputed amount: €850
Safety Index 6.8 Above average
Our verdict Unjustified complaint

Spinrise Casino - Player’s winnings are being confiscated.

Closed Submitted: 12 Oct 2025
Disputed amount: C$920
Safety Index 1.5 Very low
Our verdict Other

UnlimLuck Casino - Player's account remains active despite closure request.

Closed Submitted: 12 Oct 2025
Disputed amount: €100
Safety Index 4.6 Low
Our verdict Player stopped responding

Lucky Pays Casino - Player's withdrawal is delayed and account issues remain unresolved.

Closed Submitted: 12 Oct 2025
Disputed amount: €97,000
Safety Index 3.1 Very low
Our verdict Player stopped responding

TikiTaka Casino - Player's account has been closed and funds withheld.

Closed Submitted: 12 Oct 2025
Disputed amount: €39,000
Safety Index 6.4 Below average
Our verdict Player stopped responding

Fun88 Casino MX - Player claims that payment has been delayed.

Closed Submitted: 12 Oct 2025
Disputed amount: Mex$2,000
Safety Index 7.8 Above average
Our verdict Player stopped responding

Betano Casino CL - Player's withdrawal is delayed due to ID verification issues.

Closed Submitted: 11 Oct 2025
Disputed amount: $976,000 CLP
Safety Index 8.9 High
Show more complaints (+10)
Showing 4,981 - 4,990 of 22,605 complaints
1...498 499 500...2,261
Go to pageof 2,261 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.