Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
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Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
Lucky Pays Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Lucky Pays Casino scored a Very low Safety Index of 1.4. This puts it among the weakest casinos we have seen for fairness and safety. Read on to get the full picture on Lucky Pays Casino and decide if this casino is worth your time.
Fairness and safety of Lucky Pays Casino
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Lucky Pays Casino Terms and Conditions as part of our review of Lucky Pays Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Lucky Pays Casino is a medium-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature Lucky Pays Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Lucky Pays Casino has achieved a Safety Index of 1.4, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Terms and Conditions of Lucky Pays Casino
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Pays Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Lucky Pays Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 22,940 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Lucky Pays Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Lucky Pays Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company information
Lucky Pays Casino is owned by Igloo Ventures SRL, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Lucky Pays Casino is licensed by Anjouan Gaming in Comoros.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 4,000 per day
EUR 5,000 daily total win limit
EUR 10,000 per week
EUR 20,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Lucky Pays Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Lucky Pays Casino, your account, withdrawals, or anything else. According to our tests and collected information, Lucky Pays Casino has a good customer support.
Lucky Pays Casino slots and casino games
Players can enjoy these types of casino games at Lucky Pays Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 59 game providers are available. This includes Novomatic, Play'n GO, Blueprint Gaming, Pragmatic Play, Betsoft Gaming, Evoplay, GameArt, Habanero, 1X2 Gaming, High 5 Games, Relax Gaming, Genii, 7777 gaming, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Swintt, Win Fast, Mancala Gaming, XGG, NetGaming, Spribe, OneTouch, Urgent Games, Darwin gaming, Revolver Gaming, TrueLab Games, Lady Luck Games, Mascot Gaming, SlotMill, Onlyplay, PG Soft (Pocket Games Soft), VoltEnt, Gamebeat, Ela Games, JVL, Pascal Gaming, Octoplay, Fugaso, Skywind Group, Caleta Gaming, AvatarUX, Peter & Sons, Live88, Gamzix, 3 Oaks Gaming, Air Dice, Kalamba Games, Zillion Games, Apparat Gaming, PopOK Gaming, Winfinity, Barbara Bang, Rogue Gaming, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Asia Gaming.
Bonuses and codes offered by Lucky Pays Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Lucky Pays Casino in our database:
100% up to €777 and 77 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Igloo Ventures SRL
Operator
Igloo Ventures SRL
Established
2024
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Pays Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low win limit: €5,000 / day (sum of all wins, wagers not subtracted)
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Lucky Pays Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Lucky Pays Casino payment methods
Currencies
EUR
User reviews
User reviews of Lucky Pays Casino
This is a place to share experience with Lucky Pays Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Luckypays belongs to Igloo, a smaller casino group which nevertheless operates a large number of casinos, with its own software used only by this and a few related companies. And as always with casinos in this group, I, as a now very experienced player who has seen a lot, am having some difficulty understanding the 1.4 version from Casino.Guru.
After having some difficulty withdrawing winnings a year ago (Incognito Casino), and only after lengthy attempts, I must honestly say that the casinos in this group deserve more attention in my opinion. While other casinos sometimes set the maximum win for bonus play at absurdly low amounts, the casinos in this group long maintained a limit of 10x the bonus amount, which I considered the minimum and which was clearly communicated. (For example, if you deposit 50 euros, you receive a 200% bonus = the limit is 1,000 euros). Many casinos (especially those associated with Dama and its sister sites Hollycorn & StableTech) have recently introduced hidden limits, while most (but not all) at Igloo have removed this 10x bonus limit, which is now around 5,000. This means you can deposit 20 euros and withdraw a maximum of 5,000. Furthermore, in most of your casinos, the unnamed deposit fee, which was not in line with industry standards anyway, has been eliminated, whereas until recently, a deposit of 20 euros (regardless of whether it was crypto or card payment) would be charged 21 euros without explanation.
This helped me because with a €20 deposit I was able to claim a €40 bonus and ended up with a balance of €561. This was transferred to my bank account within 24 hours without KYC verification. Unfortunately, such a straightforward process is rare these days, especially when it comes to claiming bonuses.
It seems that the operator has good intentions behind the scenes, which would be desirable in this online casino market with its many disreputable players.
Luckypays gehört zu Igloo, einer kleineren Casinogruppe welche aber doch sehr viele Casinos betreibt, mit eigener Software wo nur diese und ein paar verwandte Firmen benutzen. Und wie immer bei den Casinos dieser Gruppe habe ich als mittlerweile sehr erfahrener Spieler wo viel erlebte doch etwas Mühe, die 1.4 hier von Casino.Guru nachzuvollziehen.
Nachdem ich vor 1 Jahr teilweise noch Mühe hatte (Incognito Casino), Gewinne auszuzahlen und dies erst nach langen Spielereien geschah, muss ich ehrlich sagen dass die Casinos dieser Gruppe meiner Meinung nach mehr Beachtung verdient hätten. Während andere Casinos beim Spielen mit Bonus den Maximalgewinn teilweise auf absurd niedrige Beträge setzen, hatten die Casinos dieser Gruppe lange Zeit das Limit bei 10x Bonusbetrag, was ich als minimum empfand und klar kommuniziert wird. (zB Sie zahlen 50 euro ein, erhalten 200% Bonus = bei 1.000 Euro das Limit). Viele Casinos (insbesondere aus dem Umfeld von Dama mit deren Schwestern Hollycorn & StableTech) haben in letzter Zeit oftmals versteckt Limite eingeführt während die meisten bei Igloo (nicht alle) dieses 10x Bonuslimit entfernten und es nun bei ca 5.000 liegt, man kann also. 20 Euro einzahlen und maximal 5.000 auszahlen dann. Auch ist in den meisten Casinos von Ihnen die sowieso nicht dem Branchenstandard entsprechende ungenannte Einzahlungsgebühr weggefallen, während einem bis vor kurzem bei 20 Euro (egal ob Krypto oder Kartenzahlung) ohne Erklärung 21 Euro belastet wurden.
Dies half mir hier weil ich bei 20 Euro Einzahlung einen 40 Euro Bonus umsetzen konnte und 561 Euro Guthaben hatte. Diese wurden innert 24 Stunden ohne KYC aufs Bankkonto überwiesen. Gerade beim Umsetzen des Bonus ist eine so unkomplizierte Abwicklung heutzutage leider die Ausnahme.
Es scheint also bei dem Betreiber im Hintergrund ein guter Wille vorhanden, was in diesem Markt der Online Casinos mit sehr viel unseriösen Akteuren auch wünschenswert wäre.
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