HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,689Opened884Unresolved5,284Resolved12,792Rejected21,729
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Betify Casino - Player is denied withdrawal due to bonus dispute.

Closed Submitted: 08 Sep 2025
Disputed amount: €1,470
Safety Index 8.9 High
Our verdict Player stopped responding

Lasbet Casino - Player accuses casino of theft.

Closed Submitted: 08 Sep 2025
Disputed amount: Mex$610
Safety Index 3.1 Very low
Our verdict Player stopped responding

Need For Spin Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 08 Sep 2025
Disputed amount: €1,500
Safety Index 9.0 Very high
Our verdict Player stopped responding

iWild Casino - Player’s withdrawal is delayed by the casino.

Closed Submitted: 08 Sep 2025
Disputed amount: $550
Safety Index 9.8 Very high
Our verdict Insufficient evidence from player

Royspins Casino - Player seeks refund after account mishandling and self-exclusion breach.

Closed Submitted: 08 Sep 2025
Disputed amount: €4,935
Safety Index 8.6 High
Our verdict Player stopped responding

Funbet Casino - Player's account has been closed.

Closed Submitted: 08 Sep 2025
Disputed amount: €700
Safety Index 6.4 Below average
Our verdict Player stopped responding

Solcasino.io - Player's KYC verification is blocked due to technical issues.

Closed Submitted: 08 Sep 2025
Disputed amount: $450
Safety Index 5.4 Below average
Our verdict Other

Verde Casino - Player’s account has been closed without clear reason.

Closed Submitted: 08 Sep 2025
Disputed amount: 1,719,000 Ft
Safety Index 9.4 Very high
Our verdict Player stopped responding

Magius Casino - Player’s withdrawal is delayed.

Closed Submitted: 08 Sep 2025
Disputed amount: €500
Safety Index 7.4 Above average
Our verdict Other

Spinrise Casino - Player’s responsible gambling requests are ignored.

Closed Submitted: 08 Sep 2025
Disputed amount: C$1,000
Safety Index 2.2 Very low
Show more complaints (+10)
Showing 4,281 - 4,290 of 21,729 complaints
1...428 429 430...2,173
Go to pageof 2,173 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.