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OverviewBonusesUser reviews5Safety Index explainedDiscussion45Payment methods21
Cactus Casino Review
Our independent casino review team has taken a detailed look at Cactus Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. In terms of player safety and fairness, Cactus Casino has a High Safety Index of 8.5, which makes it a recommendable casino for most players. Read our Cactus Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Cactus Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Cactus Casino, we meticulously evaluated and analyzed the Terms and Conditions of Cactus Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Based upon our estimates and collected information, we consider Cactus Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Cactus Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Cactus Casino has achieved a Safety Index of 8.5, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Cactus Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Cactus Casino during our review.
Player complaints related to Cactus Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
User feedback and assessment of Cactus Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 5 players, Cactus Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Cactus Casino company information and licenses
Cactus Casino belongs to Ferzo Holding Limitada and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Cactus Casino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 3,000 per day
No win limit
EUR 12,000 per week
EUR 30,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Cactus Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Italian
24/7
Ukrainian
24/7
French
24/7
Turkish
24/7
Polish
24/7
Kazakh
24/7
Azerbaijani
24/7
Uzbek
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Cactus Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Cactus Casino to be average.
Cactus Casino slots and casino games
You can play these types of games at Cactus Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 99 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Relax Gaming, Ho Gaming, Bullshark Games, Boldplay, Turbo Games, Platipus, Macaw Gaming, Concept Gaming, Amigo Gaming, G Games, Aviatrix, OneTouch, Revolver Gaming, Triple Profits Games (TPG), Reevo, Enjoy Gaming, Mascot Gaming, PGsoft (Pocket Games Soft), Max Win Gaming, Caleta Gaming, Iconic21 (BETER Live), RTG Slots, Peter & Sons, 3 Oaks Gaming, CT Interactive, Vibra Gaming, 4ThePlayer, Mplay, Smartsoft Gaming, Excellent Reel, Backseat Gaming, BF Games, Spribe, Dragoon Soft, Charismatic, Spearhead Studios, DLV, Betsolutions, SlotMill, Onlyplay, Zeus Play, Salsa Technology, Gaming Corps, Nucleus Gaming, VoltEnt, Gamebeat, Espresso Games, Kajot, Hölle games, Fugaso, Fazi, PoggiPlay, LottoInstantWin (LiW), Superlotto Games, Gamzix, Kalamba Games, Popiplay, Apparat Gaming, InOut, Storm Gaming, EGT Digital, Barbara Bang, Electric Elephant, Triple Cherry, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, XPG (xprogaming), Ka Gaming.
Cactus Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 6 bonuses offered by Cactus Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Cactus Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Cactus Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(5)
User reviews of Cactus Casino
This is a place to share experience with Cactus Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
To say the casino is bad is an understatement. I made a small deposit to test it out. What advantages could there possibly be? The slots freeze, the number confirmation doesn't work, some slots don't allow you to play at all due to an unexplained error, and the slot I tried, Le King by Hacksaw, has a low RTP: from 96.14%, it's 94%. I wouldn't play at this casino again, ever.
The website was easy enough to navigate and sign up for. I played through the no deposit free spins, but after you finish the free spins, it won't let you play with any of the money won from the spins. On top of that, there is only one deposit method available, visa credit card, and I tried multiple cards and none went through. I tried to find out from support why the transactions weren't successfully processing and all they could say was I didn't pay them so the transaction failed. This doesn't make sense however as my account didn't even register the attempt at making a deposit, so I'm not sure why it failed and after 3 attempts to try and get more information as to why the transactions weren't posting and getting the same response, I gave up. It seems like there is a language barrier there and I couldn't figure out what to do and it's not worth the effort
The bonus you see says 100 spins, when you enter the casino and select play it says invalid country, ask support and they tell you use VPN from exactly two countries, you use them and nothing, I already used VPN from all countries and it is not valid, don't waste your time
El bono que se ve dice 100 spin, cuando entras al casino y pones jugar dice pais no valido, preguntas en soporte y te dice uses vpn exactamente de dos países los usas y nada, ya use vpn de todos los países y no es valido, no pierdan su tiempo
The bonus doesn't work
El bono no funciona
Cactus Casino
Hello, slenderdeyvid54!Thank you for your feedback and we apologize for the inconvenience.If you have any difficulties activating your bonus, we always recommend contacting our support team immediately. Our specialists will be happy to help you understand the situation and, if necessary, offer a replacement bonus or another solution.We strive to provide a fair and comfortable gaming experience for all our users and are always ready to help — just contact us via support chat or email.Thank you for your understanding!
When I asked the sport why I could not withdraw my winnings I was informed. That now I have to win back my deposit three times.
I asked why it wasn't listed anywhere. I was told it was a casino rule.
Any other wagering is specified in the bonus section. This one should be found out in the support chat.
Everything is done so that you can not take your winnings, or at least spent part of it.
Nowhere does the casino specify that you have to wager x3, a simple deposit
Cactus Casino
Hello!
Thank you for your feedback. We sincerely apologize for the misunderstanding regarding the withdrawal conditions.
We would like to clarify that the rule regarding the mandatory x3 wager on the deposit amount without an activated bonus is indeed specified in the Terms and Conditions of our website. This is a standard measure aimed at complying with responsible gaming policies and preventing money laundering.
i tried to withdraw, they said i needed to rollover 3x, i bet more than 10x and they still say i need to bet more, i don't recommend anyone to deposit on this site.
tentei sacar, falaram que precisava fazer rollover de 3x, apostei mais de 10x e ainda dizem que preciso apostar mais, não recomendo ninguém a depositar nesse site.
horrible payment method
metodo de pagamento horrivel
nothing to add to the site
nada que agrege no site
they are not reliable
nao sao confiaveis
Cactus Casino
Hello, iarleyruan1066!
We are sure that there was a misunderstanding between us. You used live games, so the wager was not counted. But we can offer you to play games from our providers and are ready to provide a nice bonus to correct the impression of our service. If you are interested, please contact this address [email protected], we will definitely look into the situation in more detail! All the best to you, Cactus casino 🌵
Safety Index explained
Safety Index of Cactus Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cactus Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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