HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44296Opened922Not solved5546Solved12503Rejected25325
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: ??

Jungle Raja Casino - Player's VIP status has been removed.

Jungle Raja Casino
Safety Index:Above average Submitted: 22 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

iWild Casino - Player's withdrawal is delayed.

iWild Casino
Safety Index:Very high Submitted: 22 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $380

Uptown Aces Casino - Player's withdrawal issues with casino payment method.

Uptown Aces Casino
Safety Index:Below average Submitted: 22 May 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 1,000 zł

IceCasino - Player's funds confiscated over possible duplicate accounts.

IceCasino
Safety Index:Very high Submitted: 22 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $12,700

Slots Capital Casino - Player's winnings confiscated due to betting limit breach.

Slots Capital Casino
Safety Index:Below average Submitted: 21 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: NZ$525

Dolfwin Casino - Player disregarded after self-exclusion request.

Dolfwin Casino
Safety Index:Low Submitted: 21 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Pribet Casino - Player's request for account closure ignored.

Pribet Casino
Safety Index:Very low Submitted: 21 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: A$45

BitStarz Casino - Player's deposit was not credited to casino account.

BitStarz Casino
Safety Index:Very high Submitted: 21 May 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: $100

New Funclub Casino - Player's withdrawal request is delayed.

New Funclub Casino
Safety Index:Below average Submitted: 21 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £250

Nine Win Casino - Player experiences verification issues during withdrawal process.

Nine Win Casino
Safety Index:Above average Submitted: 21 May 2024
Show more complaints (+10)
Showing 3,351 - 3,360 of 25,325 complaints
1...335 336 337...2533
Go to pageof 2,533 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news