The player from Finland encounters issues with depositing funds at Wild Casino. After initially depositing 20€, the funds do not arrive, and despite a second attempt leading to a total deduction of 60€, her balance remains 0€. She seeks to cancel her registration and receive her money back.
iWild Casino - Player's deposits are delayed and account is unresponsive.
Opened
Current status
Waiting for player to reply
27d 21h 38m 25s
iWild Casino
Safety Index:Very highCase summary
Discussion
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2 days ago
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2 days ago
Dear Pale74,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards
Petra
