HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44476Opened969Not solved5562Solved12543Rejected25402
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: €4,000

Powerbet777 Casino - Player's account has been closed after cashout request.

Powerbet777 Casino
Safety Index:Fresh casino Submitted: 06 Nov 2024
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €600

Winshark Casino - Player's winnings are delayed and partially confiscated.

Winshark Casino
Safety Index:High Submitted: 06 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 340 лв

Casino Kakadu - Player’s account has been closed due to self-exclusion.

Casino Kakadu
Safety Index:High Submitted: 05 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 21,000 руб

FavoritoBet Casino - Player’s account has been closed after deposit.

FavoritoBet Casino
Safety Index:Fresh casino Submitted: 05 Nov 2024
Case closed Our verdict

Other

Disputed amount: 4,000 R$

Sportingbet Casino - Player's deposit has disappeared.

Sportingbet Casino
Safety Index:High Submitted: 05 Nov 2024
Case closed Our verdict

Other

Disputed amount: 4,150 R$

1xBet Casino LAT - Player's account has been closed.

1xBet Casino LAT
Safety Index:Above average Submitted: 05 Nov 2024
Case closed Our verdict

Other

Disputed amount: €500

GunsBet Casino - Player's bonus is delayed.

GunsBet Casino
Safety Index:Above average Submitted: 04 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €700

QuickWin Casino - Player’s account has been closed and winnings confiscated.

QuickWin Casino
Safety Index:Very high Submitted: 04 Nov 2024
Case closed Our verdict

Other

Disputed amount: €8

Vodka.bet Casino - Player's deposit has not been credited.

Vodka.bet Casino
Safety Index:Below average Submitted: 04 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: £5,000

Jokabet Casino - Player receives no reply after account issues.

Jokabet Casino
Safety Index:Above average Submitted: 03 Nov 2024
Show more complaints (+10)
Showing 21 - 30 of 25,402 complaints
12 3 4...2541
Go to pageof 2,541 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news