The player from Germany has been waiting for 11 days for a withdrawal of €160 from Kingmaker Casino, with no funds credited to her account. She reports receiving only generic responses from customer support, which have not resolved the issue.
Kingmaker Casino - Player's withdrawal from Kingmaker Casino is delayed.
Opened
Current status
Waiting for player to reply
6d 11h 54m 58s
Kingmaker Casino
Safety Index 1.1 Very lowCase summary
Discussion
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Public
12 hours ago
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12 hours ago
Dear ClaudiaPirlea,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
