HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44326Opened917Not solved5555Solved12512Rejected25342
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 105,500 INR

22bet Casino - Player’s struggling to complete KYC verification.

22bet Casino
Safety Index:Above average Submitted: 02 Nov 2020
Case closed Our verdict

Other

Disputed amount: €1,000

Casino Superlines - Player’s winnings have been reduced to x10 of his last deposit.

Casino Superlines
Safety Index:Very low Submitted: 01 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €220

Rembrandt Casino - Player complains that she didn’t win anything.

Rembrandt Casino
Safety Index:Below average Submitted: 01 Nov 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: $20

Magic Red Casino - Player complains that he didn’t win anything.

Magic Red Casino
Safety Index:Very high Submitted: 01 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 2,800 kr

GGBet Casino - Player’s winnings have been voided.

GGBet Casino
Safety Index:High Submitted: 01 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €254.74

Betmaster Casino - Player’s bonus winnings have been cancelled.

Betmaster Casino
Safety Index:High Submitted: 01 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,600

Thebes Casino - Player’s account has been blocked.

Thebes Casino
Safety Index:Below average Submitted: 01 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

SapphireBet Casino - Player wishes to close her casino account.

SapphireBet Casino
Safety Index:High Submitted: 31 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €25

Casinoin - Player’s complaining about poor customer service.

Casinoin
Safety Index:High Submitted: 31 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €900

Casino Club - Player’s free bonus winnings have been reduced.

Casino Club
Safety Index:Above average Submitted: 31 Oct 2020
Show more complaints (+10)
Showing 22,631 - 22,640 of 25,342 complaints
1...2263 2264 2265...2535
Go to pageof 2,535 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news